Seasonal Garden of Lights Server Cashier

Sheraton Redding at the Sundial Bridge•Redding, CA

7d•$17 - $17•Onsite

About The Position

Provide friendly, courteous, and efficient quality presentation of food and beverage service to all guests. Clean and set tables in the concession area and perform other food service-related duties, including set up and general cleaning.

Requirements

Must be able to speak, read, write, and understand the primary language used in the workplace.
Requires good communication skills, both verbal and written.
Must have excellent customer relations skills.
Must be detail oriented with outstanding organizational and communication skills.
Must possess basic computer skills.
Must possess basic computational ability.
Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
Self-driven and able to work independently.
Knowledge of table and bar service.
Knowledge of appropriate table settings and service ware.
Ability to describe all menu items and methods of preparation.
High school or equivalent education required.

Nice To Haves

Prior hospitality or restaurant experience preferred.
Food Handler’s based on state requirements.
RBS Certification

Responsibilities

Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking equipment doors, etc.
Set up, stock, and maintain work areas.
Take orders from customers, input orders into micros, and obtain payment and provide change.
Describe menu items, ingredients, and methods of preparation.
Suggest menu products to customers.
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
Prepare food, coffee, and other beverages, including alcohol.
Prepare ingredients for cooking, including portioning, chopping, and storing food.
Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist.
Operate a cash register/POS and receive payment from customers in cash or credit card, accurately counts and provide change to customers as required, and follow all company’s customer service and cash handling policies and procedures.
Aid in Food and Beverage areas including bussing, cleaning, and resetting tables, delivering food to guests, and general cleaning of food and beverage prep areas.
Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
Maintain cleanliness and organization of the concession kiosks and related areas, including removing waste and sanitizing surfaces.
Assists service team as necessary to meet and exceed guest expectations.
All other duties assigned by manager or supervisor.
Assist with any guest inquiry.
Follow all company and safety and security policies and procedures.
Report maintenance problems, safety hazards, accidents, or injuries.
Perform other reasonable job duties as requested by direct and indirect Supervisors.