JOB FAIR - Seasonal Events Associate, Garden Lights

Atlanta Botanical Garden Inc•Atlanta, GA

just now•Onsite

About The Position

The role of an Event Associate is to provide exemplary hospitality and deliver an excellent guest experience at all times while serving and interacting with our guests. All Atlanta Botanical Garden staff are considered to be Ambassadors and Representatives of the Atlanta Botanical Garden and should represent themselves accordingly. This a temporary position, the season will begin around October 19th, to January 10th.

Requirements

Must be able to work independently as well as in a team environment
Organizational skills are essential
Ability to respond quickly and effectively to change
Attention to detail and excellent math skills
Must be able to interact with the public in a confident and professional manner
Demonstrate excellent listening and clear speaking skills
Must complete alcohol service training – TIPS On-Premise Alcohol Certification
Must have access to reliable transportation and be able to report to work on a changing schedule, including weekends, evenings and holidays
Must have guest focus approach
Ability to work in a fast-paced environment

Responsibilities

Greet each guest and nurture outstanding customer service
Ensure compliance of the Garden’s tip policy at all times
Accurately and efficiently complete all sale transactions and maintain proper payment accountabilities
Handle set-up, break down and clean-up of assigned point of sale terminal and work location
Organize the area to streamline guest transactions and inventory
Properly record all transactions via the point of sale system, confirm order, inform guests of the amount owed, process payments, and provide products sold
Handle set up of stand, arrange displays
Notify supervisor/Lead of any inventory deficiency, shortage, spill, point of sale issue, need for void/refund or incidents with guests
Ensure solid product knowledge of all items being sold
Acquaint guests with items for sale and use proper selling techniques
Gauge customers’ needs and preferences and make recommendations
Serve alcoholic beverages responsibly, request identification, and adhere to all alcohol service policies and procedures
Perform clean up duties in the stand to maintain the quality appearance of the work area, including cleaning equipment
Perform breakdown of all product and supplies that are pulled and return product to the appropriate storage location, restocking for the next day if needed