Server/Cashier

FORT HALL CASINO • Fort Hall, ID

1d • Onsite

About The Position

Under direct supervision of the Food & Beverage Supervisor, contributes to the efficient daily operation of Food & Beverage activities by greeting, serving, and catering to the needs of venue guests and by graciously hosting, taking orders at table, preparing beverage orders, accepting payment, and assisting co-workers to ensure customer satisfaction, in accordance with the established policies and procedures of the Shoshone-Bannock Casino Hotel. Maintains professionalism in all interactions with internal and external customers. This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Requirements

• High School Diploma or GED.
• One (1) year of food service, cashiering, or related experience.
• A combination of relevant education and related work experience may be considered.
• Valid driver’s license is required when driving vehicles for work-related purposes.
• Must be able to successfully pass a background screening / investigation according to the established requirements below.
• Knowledge of restaurant operations and food service principles.
• Knowledge of cash handling methods and procedures.
• Knowledge of customer service standards.
• Skill in operating a cash register and Point of Sale (POS) system.
• Ability to communicate efficiently and effectively both verbally and in writing.
• Ability to maintain confidentiality.
• Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds.
• Ability to make solid decisions and exercise independent judgment.
• Ability to demonstrate professionalism at all times.
• Ability to demonstrate sensitivity to the needs of guests.
• Ability to remain calm in emergency or crisis situations.
• Ability to handle multiple tasks and meet deadlines.
• Ability to work independently with minimal supervision.
• Ability to adapt to varying situations.
• Ability to work in a fast-paced environment and meet deadlines.
• Ability to uphold strong ethics and integrity.

Nice To Haves

• Tribal and Native American preference shall apply to all positions.
• Must obtain and maintain Food Handler’s and TIPS/Servesafe Alcohol certifications.
• Must be able to submit supporting documentation of education and training to support qualifications.
• Must obtain and maintain a driver's license and qualify for insurance coverage on company vehicles.

Responsibilities

• Greets restaurant customers and takes food and drink orders.
• Enters orders into point-of-sale system.
• Handles cash and provides change.
• Serves food orders in timely and professional manner.
• Remains attentive to customers throughout dining experience.
• Responds to inquiries and makes recommendations regarding menu items and daily specials.
• Ensures accuracy of guest check and method of payment; operates point of sale, makes change as necessary, and issues receipts to customers.
• Balances and reconciles computerized and manual reports at end of shift.
• Performs opening and closing side work as instructed.
• Sets up tables, trays, and carts.
• Reports any maintenance or housekeeping discrepancies to management.
• Attends and participates in regularly scheduled staff meetings.
• Contributes to a team effort and accomplishes related results as required.
• Performs other duties as assigned.

Benefits

• Background Investigation Requirements: Pre-employment drug screen, Personal reference check and employment verification, Federal, State, and/or tribal criminal history backgrounds will be conducted.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED