Server Assistant | Jim Bob's Lobby Bar

Omni Hotels & Spas•Austin, TX

11d•Onsite

About The Position

Omni Hotels & Resorts is seeking a Server Assistant for the beautiful new Barton Creek Resort & Spa! This role is crucial in maintaining high standards of service and operational efficiency within Jim Bob's Lobby Bar.

Requirements

Must have and maintain current Texas Food Handlers and TABC certifications.
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.
Must agree and adhere to compensation acknowledgment and tip reporting guidelines.
Must be able to work in a fast paced environment and multi task.
Must be able to work flexible shift including nights, weekends, and holidays.

Responsibilities

Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
Wipe down all service trays with fresh sanitizer water daily.
Bus tables.
Stock supplies and maintain full ice supply for side stations.
Put away product delivery items.
Transporting prepared food from kitchen to floor in a timely manner.
Ensure expo food items are covered and dated.
Discard expired items.
Set tables with clean, pressed linen, china, silver, and glassware.
Ensure furniture and floors are clean and arranged according to specifications.
Assist servers during operating hours to help meet business demands, i.e. refilling guest drinks.
Remove any extra settings.
Inspect and clean coffee maker/urn, cappuccino machine, beverage machines, trays, dishware, silverware, glassware.
Must maintain full familiarity with menus and knowledge of beverage offerings.
Always wear gloves when handling food.
Cross train among other positions within the restaurant.
Maintain knowledge of the resort property.
Attend department meetings and other required trainings.
Perform any other duties as assigned by the restaurant manager.