Server Assistant

ClubCorp•Austin, TX

11d

About The Position

The Server Assistant supports the front-of-house team by assisting with food and beverage service and helping provide members and guests with a smooth, efficient dining experience. The role supports high service standards and operational efficiency through setup, cleaning, and other service tasks, while helping create a welcoming atmosphere. The Server Assistant reports to the F&B Director, Banquet Manager, or Restaurant Manager. Employees are expected to assist others and take on additional assigned duties as needed, follow company and club policies and safety practices, maintain professionalism and a clean uniform, pursue personal and professional growth, maintain any required role-related certifications, and attend daily briefings. Additional hours may be required, including weekends and holidays.

Requirements

Ability to follow instructions and communicate well with team members.
Effective communication skills, including speaking clearly and effectively.
Ability to stand, walk, and perform physical activities for extended periods.
Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
Ability to climb ladders, squat, kneel, reach, grasp, twist, bend, and fold or unfold as required.
Ability to lift, carry, push, and pull up to 100 lbs. occasionally.
Effective talking and hearing, with sufficient visual acuity.
Availability for additional hours as required, including weekends and holidays.

Nice To Haves

High school diploma or equivalent.
Previous experience in Food and Beverage service.
Current Food Handler and Alcohol Server Certifications as required by state and city regulations.
Completion of Invited’s F&B Service Training program.

Responsibilities

Assist with delivering food and beverages to members and guests promptly.
Maintain cleanliness and organization in the dining area, including setting up tables and restocking supplies.
Develop basic knowledge of the à la carte menu and daily specials to support service and answer simple questions.
Greet members and guests, provide basic assistance, and help create a welcoming environment.
Collaborate with team members to support a smooth dining experience.
Assist with member and guest requests and complaints, escalating issues to servers or management when necessary.
Complete side work, including cleaning, organizing, and stocking work areas to meet club standards.
Follow safety and cleanliness guidelines and maintain areas according to club policies.
Support special events and large parties, and perform other duties assigned by management.
Assist others and take on additional tasks as assigned.
Follow company, club, and department policies, procedures, and instructions.
Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
Follow safe working practices and encourage others to do the same.
Pursue personal and professional growth and maintain any required certifications relevant to the role.
Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
Attend daily briefings and participate in required activities.
Wear a clean, neat uniform that meets club standards.