Server Assistant

Pacific Hospitality Group•Huntington Beach, CA

About The Position

The Server Assistant supports dining room operations by assisting servers and maintaining clean, orderly, and comfortable guest areas. The role includes helping deliver food and water, clearing and resetting tables, maintaining supplies, and completing assigned pre-shift, during-shift, and post-shift side work. The position requires following food-handling, sanitation, responsible beverage service (RBS), health department, and safety guidelines, including wearing non-slip, oil-resistant shoes and using required personal protective equipment when applicable. Pacific Hospitality Group describes itself as a family-focused owner/operator committed to long-term growth, memorable guest experiences, community giving, and honoring God. Its guiding principles are Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, and Fulfillment. The company provides equal employment opportunities and prohibits discrimination and harassment across employment terms and conditions.

Requirements

  • Follow applicable food-handling, sanitation, RBS, health department, and safety guidelines.
  • Wear non-slip, oil-resistant shoes.
  • Use personal protective equipment when required for work duties that present a health or safety risk.

Nice To Haves

  • Prior food service experience is desired.
  • Basic knowledge of food and beverage preparation, hotel service standards, guest relations, and etiquette.

Responsibilities

  • Meticulously clean and set dining room tables and booths as directed.
  • Maintain a neat, clean, organized, safe, and comfortable environment for guests.
  • Maintain the flow of soiled dishes to the kitchen and clean supplies to the dining room.
  • Clear dishware and flatware throughout dinner service as needed.
  • Complete assigned pre-shift, running, and post-shift side work, such as rollups and condiments.
  • Provide expeditious service to guests without sacrificing quality.
  • Ensure guests’ water glasses remain full throughout the meal.
  • Follow food-handling, sanitation, RBS, and health department guidelines.
  • Wear non-slip, oil-resistant shoes and follow safety policies and procedures.
  • Report observed potential safety issues to a manager and take immediate action in emergencies.
  • Assist servers with food and water for guests.
  • Clean and reset tables in dining areas.
  • Use required personal protective equipment when duties present a health or safety risk.
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