Server Assistant PT | Bob's Steak & Chop House

Omni Hotels & Spas•Austin, TX

4d•Onsite

About The Position

Omni Hotels & Resorts is seeking a Server Assistant for Bob's Steak & Chop House at the beautiful new Barton Creek Resort & Spa. This role involves maintaining high standards of service, cleanliness, and supporting the serving staff to ensure a positive guest experience.

Requirements

Must have and maintain current Texas Food Handlers and TABC certifications.
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.
Must agree and adhere to compensation acknowledgment and tip reporting guidelines.
Must be able to work in a fast-paced environment and multitask.
Must be able to work flexible shifts including nights, weekends, and holidays.

Nice To Haves

Maintain knowledge of the resort property.

Responsibilities

Maintain high standards of personal appearance and grooming, including wearing proper attire/uniform and name tag.
Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
Wipe down all service trays with fresh sanitizer water daily.
Bus tables.
Stock supplies and maintain full ice supply for side stations.
Put away product delivery items.
Transport prepared food from the kitchen to the floor in a timely manner.
Ensure expo food items are covered and dated.
Discard expired items.
Set tables with clean, pressed linen, china, silver, and glassware.
Ensure furniture and floors are clean and arranged according to specifications.
Assist servers during operating hours to help meet business demands, e.g., refilling guest drinks.
Remove any extra settings.
Inspect and clean coffee maker/urn, cappuccino machine, beverage machines, trays, dishware, silverware, glassware.
Maintain full familiarity with menus and knowledge of beverage offerings.
Always wear gloves when handling food.
Cross-train among other positions within the restaurant.
Maintain knowledge of the resort property.
Attend department meetings and other required trainings.
Perform any other duties as assigned by the restaurant manager.