Server Administrator

City of New York•New York, NY

5h•$114,930 - $132,170•Onsite

About The Position

The New York City Department of Sanitation (DSNY) is seeking a Server Administrator to coordinate and support scheduled system maintenance, updates, and infrastructure activities. The role focuses on minimizing disruption to daily operations while ensuring the reliability, security, and performance of agency technology systems. The Server Administrator plans and executes maintenance and software updates during off-hours or other designated maintenance windows; coordinates security patches, system changes, large-scale deployments, database migrations, and upgrades; and tests systems and services before business operations resume. The position also involves preparing recovery procedures, troubleshooting incidents, documenting changes and resolutions, following IT and security policies, assessing operational impact, and conducting post-maintenance reviews. The role requires on-site work to troubleshoot physical hardware, diagnose server failures, replace components, and support on-premises infrastructure. The employee must be able to safely lift and move IT equipment. The ability to drive is a plus for travel between facilities when required. Candidates should be permanent Certified IT Administrator (LAN/WAN) employees or have taken exam #1111. Candidates serving in similar titles may apply. The applicable qualification requirements call for a professional/vendor certification in local area network administration and specify qualifying combinations of education and full-time IT experience. Incumbents may be required to update or obtain additional industry-standard certifications as determined by the employing agency.

Requirements

Permanent Certified IT Administrator (LAN/WAN) status or having taken exam #1111; candidates serving in similar titles may apply.
Professional/vendor certification(s) in local area network administration required for the position.
One qualifying education and experience pathway: a baccalaureate degree from an accredited college and two years of satisfactory full-time, non-classroom-based LAN/WAN experience; or a four-year high school diploma or equivalent and six years of satisfactory full-time IT experience, including at least two years of the specified LAN/WAN experience; or a satisfactory equivalent combination of education and experience.
Under the equivalent pathway, candidates must have at least one year of satisfactory full-time, non-classroom-based IT experience of the specified type. Education may substitute for experience at 30 undergraduate semester credits per six months; a master's degree in computer science or a related field may substitute for one year of experience.
Ability to work on-site to troubleshoot physical hardware and on-premises infrastructure.
Ability to safely lift and move IT equipment.
Full-time experience must be non-classroom-based.

Nice To Haves

Ability to drive, providing flexibility for travel between facilities when required.

Responsibilities

Plan, coordinate, and execute system maintenance and software updates during off-hours or designated maintenance windows to minimize disruption and downtime.
Perform and coordinate security updates, patches, and system changes, including changes that temporarily take systems or applications offline.
Monitor network performance and coordinate large-scale updates or deployments during periods of low network utilization.
Support database migrations, system upgrades, and other technical activities requiring controlled access or uninterrupted processing.
Test and validate systems, applications, and network services after maintenance before normal operations resume.
Develop and follow contingency and emergency recovery procedures for issues or service interruptions resulting from maintenance.
Troubleshoot and resolve technical issues during maintenance windows and coordinate corrective actions to restore services.
Document maintenance activities, system changes, incidents, and resolutions.
Ensure maintenance complies with IT policies, security requirements, change management procedures, and operational standards.
Assess the operational impact of planned changes and recommend maintenance windows and implementation strategies.
Coordinate post-maintenance reviews to identify issues, lessons learned, and opportunities to improve reliability.
Work on-site to troubleshoot physical hardware, diagnose server failures, replace components, and ensure proper operation of on-premises infrastructure.
Safely lift and move IT equipment for installation, replacement, or physical troubleshooting.
Travel between facilities when required; ability to drive is a plus.