Serbian Speaking Content Moderator - Work In Sofia, Bulgaria

Mercier Consultancy Group

3d • Onsite

About The Position

Mercier Consultancy Group is seeking a motivated professional for a Serbian Speaking Content Moderator position in Bulgaria, supporting one of the world's most influential social media platforms. This role contributes to the safety and integrity of global digital communities. The position involves analyzing user-generated content, identifying trends, handling sensitive material, and collaborating with teams to improve moderation standards.

Requirements

• Native or fluent Serbian (spoken and written).
• Proficiency in English for professional communication within an international team.
• Valid EU passport (mandatory for this role).
• Strong attention to detail and a passion for social media safety.
• Ability to thrive in an on-site, team-oriented work environment in Sofia.
• Resilience and the ability to maintain objectivity when reviewing complex digital content.

Responsibilities

• Analyze and moderate user-generated content to ensure compliance with community guidelines and social media policies.
• Maintain high levels of accuracy and quality in a fast-paced, social media industry environment.
• Identify emerging trends and patterns in content to provide valuable feedback to our client's safety teams.
• Handle sensitive and challenging content with professionalism, maturity, and strict adherence to privacy protocols.
• Collaborate with cross-functional teams to improve moderation tools and community safety standards.
• Achieve daily productivity targets while upholding the quality standards expected in this Serbian speaking Content Moderator position in Bulgaria.
• Stay updated on local and global cultural nuances relevant to the Serbian market to provide nuanced content moderation.

Benefits

• Competitive Monthly Salary.
• Fully Paid Training on industry-leading moderation software.
• Comprehensive Health Insurance and wellness benefits.
• Fully Paid Relocation Package (flight, transfer, hotel accommodation).
• Monthly Performance Bonus linked to individual and team quality metrics.
• Opportunity to build a career within one of the best Serbian-speaking jobs in Europe.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed