About The Position

We are currently seeking a motivated professional for a Portuguese Speaking Content Moderator position in Bulgaria. This role is at the heart of the social media industry, where you will play a crucial part in maintaining a safe, engaging, and compliant digital environment for millions of users worldwide.

Requirements

  • Native or fluent Portuguese (spoken and written) is mandatory for this role.
  • Proficiency in English to effectively communicate within a multicultural, international office setting.
  • Valid EU passport or a valid work permit allowing employment in Bulgaria.
  • Passionate about the social media industry and current digital trends.
  • High level of emotional intelligence and attention to detail, capable of handling sensitive content with professional maturity.
  • Excellent analytical skills and the ability to make objective, policy-based decisions.

Responsibilities

  • Review and analyze user-generated content in Portuguese to ensure compliance with community standards and safety policies within the social media industry.
  • Identify, flag, and escalate prohibited content including graphic imagery, hate speech, or harassment to protect the online community.
  • Maintain a high level of accuracy and quality while processing reports in a fast-paced environment.
  • Collaborate with global internal teams to refine moderation workflows and improve policy enforcement strategies.
  • Provide insightful feedback to the development team regarding emerging trends or patterns observed in social media interactions.
  • Ensure that your moderation activities meet the strict performance metrics set by our high-profile social media clients.
  • Stay updated on evolving content policies and digital ethics to remain an authority in the social media industry.

Benefits

  • Competitive Monthly Salary that reflects the expertise required for this position.
  • Monthly Performance Bonus based on quality and productivity targets.
  • Fully Paid Training to ensure you are expertly equipped for your role.
  • Comprehensive Health Insurance and wellness benefits.
  • Fully Paid Relocation Package (flight, transfer, and hotel accommodation) to ensure a smooth transition to your new home.
  • Career development opportunities within the global social media sector.
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