Senior Workplace Experience Specialist

Zscaler•San Jose, CA

2d•$96,600 - $138,000•Onsite

About The Position

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. We are looking for a Senior Workplace Experience Specialist to join our team. This is an on-site role based in San Jose, CA (working in-office Monday through Friday), reporting to the Workplace Experience Sr. Manager in the People & Culture Organization. You will ensure a best-in-class, end-to-end workplace experience for all employees and external guests across managed sites while promoting a productive, efficient, and vibrant work environment.

Requirements

Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
On-site availability in San Jose, CA (Monday through Friday) with experience in a workplace role, including site lead experience
Demonstrated expertise in vendor administration, change management, and establishing operational workflows
Proven project management skills with experience overseeing complex workplace initiatives from conception to completion with minimal supervision
Experience supporting space planning and allocation, including analyzing desk density and utilization metrics to optimize physical layouts
Ability to evaluate facilities systems and leverage facility data dashboards to monitor space performance and drive continuous operational improvements

Nice To Haves

Direct experience managing office relocations, facilities build-outs, or renovations
Proven experience collaborating with P&C Strategy Operations to manage headcount projections and dynamic seat envelopes
Strong track record of leveraging cross-functional relationships to execute multi-departmental culture and workplace initiatives

Responsibilities

Oversee daily workspace operations, including mailroom, security, janitorial services, food and beverage programs, parking, and site amenities
Align physical workplace layouts and workflows with organizational needs by applying modern space management practices
Develop and execute strategic workplace projects and initiatives aligned with both local and global organizational goals
Partner cross-functionally with the People Team and key stakeholders to organize activities and events that drive employee engagement
Maintain and optimize site workflows to ensure a seamless on-site experience for employees and external guests