OPS Senior Word Processing Systems Operator

State of Florida•Tallahassee, FL
•Onsite

About The Position

The Department of Financial Services’ Criminal Investigations Division is hiring a non-sworn, part-time OPS Senior Word Processing Systems Operator for the Bureau of Insurance Fraud in Tallahassee, Florida. The position pays $17 per hour for no more than 20 hours per week. Work is Monday through Friday between 8 a.m. and 5 p.m., and the schedule must be flexible. This is an in-office position and is not eligible for telework. The incumbent types draft and final reports, which may involve reviewing reports, memoranda, interviews, and other legal documents. The role also reviews suspected fraud referrals and uses confidential databases to gather information, confirm subjects’ identities, and verify information. Additional duties include receptionist coverage and routing calls, assisting with search warrants by logging evidence, sketching diagrams, and taking photographs, and performing related duties as required. The incumbent is a member of the DFS Disaster Response Team and may be required, on short notice, to perform duties and necessary travel in support of disaster relief efforts. Employment is contingent on a security background check, including fingerprinting. The selection process takes three to six months and includes an oral interview and a CJSTC background check before starting; interviews are conducted in person.

Requirements

  • High school diploma or equivalent.
  • Proficiency using Microsoft Office products, including Word, Excel, and Outlook.
  • Valid Florida Department of Highway Safety and Motor Vehicles driver’s license by the time of employment.
  • Knowledge of correct spelling, punctuation, and grammar.
  • Knowledge of letter, report, and tabular formats.
  • Typing skill and ability to operate word processing equipment.
  • Ability to type letters, memoranda, and other standard business forms in the correct format.
  • Ability to proofread typed material for typographical and grammatical errors and make necessary corrections.
  • Ability to plan, organize, and coordinate work assignments.
  • Ability to communicate effectively and establish and maintain effective working relationships.
  • Ability to work in the office; this is not a telework position.
  • Must pass an oral interview and CJSTC background process; a security background check, including fingerprinting, is required as a condition of employment.
  • Schedule must be flexible for work Monday through Friday between 8 a.m. and 5 p.m., for no more than 20 hours per week.

Nice To Haves

  • A degree from an accredited college or university.
  • Bilingual verbal and written skills that meet a critical agency mission need; eligible candidates may receive special consideration.
  • Experience working in a law enforcement agency, law firm, fire service industry, or government investigative agency.

Responsibilities

  • Type draft and final reports, including reviewing reports, memoranda, interviews, and other legal documents.
  • Review suspected fraud referrals and enter and link information.
  • Use confidential databases to gather information, confirm subjects’ identities, and verify information.
  • Assist as an office receptionist and receive and route telephone calls.
  • Assist with search warrants by logging evidence, sketching diagrams, and taking photographs.
  • Serve as a member of the DFS Disaster Response Team and, when required, perform duties and necessary travel in support of disaster relief efforts on short notice.
  • Perform related duties as required.
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