Senior Web Program Manager

Samsara
$115,728 - $194,500Remote

About The Position

Our Senior Web Program Manager is a strategic role responsible for overseeing multiple interconnected web projects and driving complex digital initiatives that align with organizational objectives. It combines advanced program management expertise with strategic thinking, stakeholder management, and team leadership to deliver high-impact programs — bringing structure, streamlined processes, and best practices to our digital organization. This is a remote position open to candidates residing in the US, with working hours in the Pacific time zone and the ability to collaborate with colleagues across a variety of time zones.

Requirements

  • 7+ years of project management experience at a digital agency and/or internal digital department with a primary focus on digital
  • Proficiency with project management tools and methodologies (e.g., Airtable, Jira, Google Sheets) and experience with Google Suite, Salesforce, and Tableau
  • Experience integrating AI tools into program management processes to increase efficiency
  • Experience working in a digital agency and/or internal digital department where high-quality results are required.
  • Strong understanding of the digital production process, timelines, and scoping requirements
  • Experience launching digital solutions, including ongoing analysis and continuous product improvements
  • Working knowledge of the technical software development process and Agile delivery methods, including Scrum and/or Kanban
  • Outstanding organizational, communication, and interpersonal skills — written, verbal, and presentation
  • Ability to work effectively with agency providers, consultants, contractors, and other external suppliers
  • Proactive approach to identifying and resolving obstacles and risks in partnership with teams and stakeholders

Responsibilities

  • Own all phases of complex, cross-functional digital programs — from inbound ticket management, to planning through delivery — with a clear understanding of vision, scope, objectives, timelines, business value, and resource requirements.
  • Develop holistic program plans composed of multiple project plan documents, including business requirements, technical specifications, schedules, funding, and resource plans.
  • Track milestones, tasks, and deliverables; provide timely status updates to stakeholders and senior executives; and proactively identify and mitigate risks and dependencies.
  • Lead process improvement initiatives to increase efficiency and delivery quality.
  • Serve as the strategic bridge between vision and tactical execution, translating high-level business objectives into actionable program roadmaps.
  • Interface with executives and senior leadership to align on priorities, communicate timelines and approval frameworks, and present program progress and website demonstrations.
  • Facilitate team discussions, resolve conflict, and remove impediments that block the team's ability to meet project objectives.
  • Orchestrate the efforts of cross-functional teams — including Creative, IT, PMM, Campaigns, and front-end development — to execute strategic launches, awareness campaigns, website updates, and other digital initiatives.
  • Partner with internal stakeholders to define desired website functionality and appearance; lead the development team through product development stages and into live deployment.
  • Work effectively with external agency providers, consultants, and contractors as needed.
  • Document website development processes and procedures; establish and scale best practices across the digital program.
  • Introduce mitigation tactics to minimize project delivery risks and drive continuous improvement across programs.

Benefits

  • At Samsara, we build for the people who keep the global economy moving.
  • We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders.
  • Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company.
  • We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
  • Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more.
  • If you’re ready to build for the long term and own the outcome, your journey starts here.
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