Senior Watch Officer
About The Position
The Senior Global Network Operations and Security Center (GNOSC) Watch Officer / Network Engineer serves as a critical shift lead, supporting the Missile Defense Agency (MDA) enterprise. This position carries overall responsibility for MDA IM/IT service operations, ensuring continuous 24/7/365 network reliability, active cybersecurity monitoring, and mission-essential communications. The candidate will lead the watch team in supporting high-profile Flight Tests (FTs), Ground Tests (GTs), and joint military exercises. They will oversee shift-level incident management, ensure rapid coordination and communication using the RACI framework, and manage key technical escalations up to Executive Management and Government decision-makers. The successful candidate will have exceptional verbal and written communication skills, with demonstrated experience delivering executive-level technical briefs under high-stress conditions.
Requirements
- 4, or more, years of general (full-time) work experience (may be reduced with completion of advanced education)
- 2, or more, years of directly related/progressive experience, with at least 1 year in a Network Operations Center (NOC), Security Operations Center (SOC), or closely related 24/7 mission-support environment.
- Active DoD 8570.01 IAT Level II certification (e.g., CompTIA Security+ CE, CCNA Security, GSEC, or SSCP) or higher at the time of hire.
- Able to work quarterly rotating shifts (including nights, weekends, and holidays) and excel within a highly demanding, fast-paced operational environment.
- Active DoW Secret Security Clearance
- Exceptional verbal and written communication skills, with demonstrated experience delivering executive-level technical briefs under high-stress conditions.
Nice To Haves
- Working knowledge of the ITIL framework, particularly Incident, Problem, Change, and Continual Service Improvement processes.
- Experience with Quality Assurance/Quality Control (QA/QC) inspection processes.
- Hands-on experience administering Windows and Linux/UNIX environments in a large enterprise, including working knowledge of Microsoft Active Directory, Windows Server (2012/2016/2019), EMC Storage, and SCCM Patch Management.
- Solid foundation in network design, implementation, and routing/switching, including configuring firewalls, routers, switches, and cryptographic devices.
- Practical experience with DISA-mandated security tools (e.g., Assured Compliance Assessment Solution [ACAS], Host Based Security System [HBSS]), analyzing vulnerability scans, and formulating compliance reports.
- Familiarity with Public Key Infrastructure (PKI) authentication and Information Security best practices in a secure government network environment.
Responsibilities
- Lead the watch team in supporting high-profile Flight Tests (FTs), Ground Tests (GTs), and joint military exercises.
- Oversee shift-level incident management
- Ensure rapid coordination and communication using the RACI framework
- Manage key technical escalations up to Executive Management and Government decision-makers.
Benefits
- Medical, Dental, and Vision coverage
- 401(k) with company match
- Paid Time Off (PTO)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
