Senior Watch Officer IRES - SSFB
About The Position
The Senior Global Network Operations and Security Center (GNOSC) Watch Officer / Network Engineer serves as a critical shift lead, supporting the Missile Defense Agency (MDA) enterprise. This position carries overall responsibility for MDA IM/IT service operations, ensuring continuous 24/7/365 network reliability, active cybersecurity monitoring, and mission-essential communications. The candidate will lead the watch team in supporting high-profile Flight Tests (FTs), Ground Tests (GTs), and joint military exercises. They will oversee shift-level incident management, ensure rapid coordination and communication using the RACI framework, and manage key technical escalations up to Executive Management and Government decision-makers. The successful candidate will have exceptional verbal and written communication skills, with demonstrated experience delivering executive-level technical briefs under high-stress conditions. Resumes, in month and year format, must be submitted with application in order to be considered for the position. The selected candidate may be assigned as an employee for one of our teammate companies.
Requirements
- Must have 4, or more, years of general (full-time) work experience
- Must have 2, or more, years of directly related/progressive experience, with at least 1 year in a Network Operations Center (NOC), Security Operations Center (SOC), or closely related 24/7 mission-support environment.
- Must have an active DoD 8570.01 IAT Level II certification (e.g., CompTIA Security+ CE, CCNA Security, GSEC, or SSCP) or higher at the time of hire.
- Must be able to work quarterly rotating shifts (including nights, weekends, and holidays) and excel within a highly demanding, fast-paced operational environment.
- Must have an active DoW Secret Security Clearance
- Exceptional verbal and written communication skills, with demonstrated experience delivering executive-level technical briefs under high-stress conditions.
Nice To Haves
- Working knowledge of the ITIL framework, particularly Incident, Problem, Change, and Continual Service Improvement processes.
- Experience with Quality Assurance/Quality Control (QA/QC) inspection processes.
- Hands-on experience administering Windows and Linux/UNIX environments in a large enterprise, including working knowledge of Microsoft Active Directory, Windows Server (2012/2016/2019), EMC Storage, and SCCM Patch Management.
- Solid foundation in network design, implementation, and routing/switching, including configuring firewalls, routers, switches, and cryptographic devices.
- Practical experience with DISA-mandated security tools (e.g., Assured Compliance Assessment Solution [ACAS], Host Based Security System [HBSS]), analyzing vulnerability scans, and formulating compliance reports.
- Familiarity with Public Key Infrastructure (PKI) authentication and Information Security best practices in a secure government network environment.
Responsibilities
- Lead the watch team in supporting high-profile Flight Tests (FTs), Ground Tests (GTs), and joint military exercises.
- Oversee shift-level incident management
- Ensure rapid coordination and communication using the RACI framework
- Manage key technical escalations up to Executive Management and Government decision-makers.
Benefits
- Health, dental, and vision insurance
- Paid time off and holidays
- Retirement benefits (including 401(k) matching)
- Educational reimbursement
- Parental leave
- Employee stock purchase plan
- Tax-saving options
- Disability and life insurance
- Pet insurance
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
