Senior Warehouse Manager

Medical University of South Carolina•North Charleston, SC

About The Position

The Senior Warehouse Manager is responsible for day-to-day management of warehouse operations at the MUSC Health Consolidated Service Center (CSC), supporting system-wide self-distribution to MUSC locations. Operations include receiving, put-away, inventory control, order fulfillment, pick/pack, staging, outbound shipping, and inbound and outbound freight. Under limited supervision, this role leads warehouse supervisors, leads, and associates across all shifts, enforces standard work, and drives continuous improvement in safety, service levels, inventory accuracy, and productivity. The role serves as the operational owner of the warehouse floor and assists Supply Chain leadership with tactical operations of the CSC warehouse. The position requires a bachelor’s degree in supply chain management, business administration, logistics, or a similar field, at least seven years of progressive distribution center or warehouse operations experience, including at least three years in a management role overseeing supervisors and hourly staff, and Warehouse Management System experience. Tecsys and healthcare distribution experience are preferred. The successful candidate demonstrates strong communication, interpersonal, client relations, analytical, project management, presentation, and fact-finding skills; computer and internet proficiency, including Microsoft Office; knowledge of inventory control practices, unit-of-measure discipline, warehouse KPIs, labor productivity, and safe materials handling and powered industrial truck operations; and an ability to understand and report on general business financial concepts. The role responds to project demands within deadlines, maintains professionalism under pressure, and brings a positive, energetic, team-oriented approach. This is a physically active warehouse position. It involves frequent or continuous standing, sitting, walking, indoor work, bending, reaching, repetitive hand and arm motions, and other physical activities. Some lifting and carrying up to 50 pounds is required. The work environment includes frequent rotating shifts and overtime as required, as well as continuous stress management and a latex-safe environment.

Requirements

  • Bachelor’s degree from an accredited college or university in supply chain management, business administration, logistics, or a similar field.
  • At least 7 years of progressive distribution center or warehouse operations experience.
  • At least 3 years in a management role with responsibility for supervisors and hourly staff.
  • Warehouse Management System (WMS) experience.
  • Excellent interpersonal, verbal, and written communication skills.
  • Computer and internet skills, including Microsoft Office products such as Word, Excel, PowerPoint, and Access.
  • Working knowledge of inventory control practices, including cycle counting and perpetual inventory reconciliation.
  • Working knowledge of unit-of-measure discipline, warehouse KPIs, labor productivity measures, and safe materials handling and powered industrial truck operations.
  • Ability to understand and report on general business financial concepts.
  • Strong client relations, fact-finding, analytical, project management, presentation, and written and verbal communication skills.
  • Ability to respond to project demands and meet deadlines under minimal supervision.
  • Professionalism, poise under pressure, high energy, positive attitude, and team orientation.
  • Ability to meet the stated physical requirements, including occasional lifting and carrying up to 50 pounds.
  • Ability to work rotating shifts and overtime as required.

Nice To Haves

  • Master’s degree.
  • Tecsys experience.
  • Healthcare distribution experience.

Responsibilities

  • Manage day-to-day warehouse operations, including receiving, put-away, inventory control, order fulfillment, pick/pack, staging, and outbound shipping.
  • Lead warehouse supervisors, leads, and associates across all shifts.
  • Enforce standard work and drive continuous improvement in safety, service levels, inventory accuracy, and productivity.
  • Serve as operational owner of the warehouse floor.
  • Assist Supply Chain leadership with tactical operations of the CSC warehouse, including inbound and outbound freight.
  • Support system-wide self-distribution to MUSC locations.
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