Senior Vice President, Product Design

BNY MellonNew York, NY

About The Position

In this role, you’ll make an impact in the following ways: We are seeking a Senior Vice President, Product Designer with experience working with, defining, and designing complex systems to bring creativity, strategic insight, and user-centered thinking to our team. This role requires an individual who excels in collaboration, design execution, and the ability to drive impactful user experiences.

Requirements

  • Experience working with, defining, and designing complex systems.
  • Deeply understanding our users.
  • Map and analyze end-to-end user journeys across customers, operations, servicing teams and systems to identify pain points, key moments, and opportunities for improvement.
  • Mastery in designing complex web interfaces and workflows, creating products that are both highly functional and visually engaging.
  • Skilled in developing intuitive layouts, navigation patterns, and interaction models for intricate systems.
  • Thoughtfully uses animation and micro-interactions to guide users, making complex tasks more approachable and enhancing the overall product experience.
  • Advanced skills in tools such as Figma and Miro, to create high-fidelity wireframes, prototypes, and mockups that clearly communicate interaction models and UI specifications.
  • Experience with and contribute to a global design system that ensures visual consistency across interfaces.
  • Bring an understanding of the unique challenges of designing and maintaining complex systems, with an ability to distill intricate requirements into clear design solutions that facilitate user understanding and interaction.
  • Cross-Functional Collaboration: Work closely with product managers, engineers, and stakeholders to align design efforts with business goals, transforming complex requirements into clear, functional design solutions that respect technical constraints.
  • Effective Communication and Storytelling: Articulate design concepts and rationale to diverse stakeholders, making complex ideas accessible.
  • Use storytelling to engage others in the product vision, fostering alignment and enthusiasm.
  • Skilled in guiding junior designers, providing constructive feedback, and elevating team standards.
  • A portfolio is required to be considered for this position
  • Portfolio may be provided as a Figma link, PDF, or personal site.
  • Typically 10 or more years of experience, or equivalent expertise demonstrated through portfolio and leadership impact.

Nice To Haves

  • Bring creativity, strategic insight, and user-centered thinking to our team.
  • Excels in collaboration, design execution, and the ability to drive impactful user experiences.
  • Use journey maps to align teams on a shared vision of user needs, ensuring a cohesive and supportive experience at each stage.
  • Develop workflow patterns and components that can then be reused by other teams.
  • Fosters a culture of continuous learning, innovation, and collaboration within the team.

Responsibilities

  • Lead with a user-first approach, ensuring all design choices address user needs, behaviors, and insights from research.
  • Map and analyze end-to-end user journeys across customers, operations, servicing teams and systems to identify pain points, key moments, and opportunities for improvement.
  • Demonstrates mastery in designing complex web interfaces and workflows, creating products that are both highly functional and visually engaging.
  • Develop workflow patterns and components that can then be reused by other teams.
  • Work closely with product managers, engineers, and stakeholders to align design efforts with business goals, transforming complex requirements into clear, functional design solutions that respect technical constraints.
  • Articulate design concepts and rationale to diverse stakeholders, making complex ideas accessible.
  • Skilled in guiding junior designers, providing constructive feedback, and elevating team standards.
  • Fosters a culture of continuous learning, innovation, and collaboration within the team.
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