Senior Vice President, Operations

Foundry Commercial • Raleigh, NC

1d • Hybrid

About The Position

The Senior Vice President of Operations is a key executive leader responsible for driving operational excellence, financial performance, and resident satisfaction across a portfolio of approximately 65–75 senior living communities. Reporting directly to the Chief Operating Officer, the SVP provides strategic leadership to Regional Vice Presidents and operational teams while fostering a culture rooted in servant leadership, accountability, collaboration, and continuous improvement. This executive partners closely with leaders across Clinical, Sales & Marketing, People, Finance, Quality, Development, and Asset Management to ensure consistent execution of company strategy and achievement of organizational goals. The ideal candidate is a highly collaborative leader who inspires others, develops talent, and delivers exceptional operational results through influence, partnership, and a people-first leadership philosophy.

Requirements

• Bachelor's degree required; Master's degree in Healthcare Administration, Business Administration, or related field preferred.
• Minimum of 15 years of progressive operational leadership experience in senior living, healthcare, hospitality, or a multi-site service organization.
• Demonstrated success leading large, geographically dispersed portfolios of 65+ communities.
• Proven experience leading senior operational leaders and managing teams of 7–10 direct reports.
• Strong financial acumen with a track record of improving operational and financial performance.
• Experience supporting mergers, acquisitions, integrations, and organizational growth initiatives.
• Excellent executive presence, communication, and relationship-building skills.
• Ability to travel extensively to support community operations.
• Servant leadership that inspires trust, engagement, and high performance.
• Exceptional collaboration across executive and functional teams.
• Strong operational and strategic decision-making abilities.
• Accountability for results while empowering others to succeed.
• A commitment to developing leaders and building high-performing teams.
• Adaptability, resilience, and a continuous improvement mindset.
• Passion for delivering exceptional resident experiences and supporting team members.

Nice To Haves

• Master's degree in Healthcare Administration, Business Administration, or related field preferred.

Responsibilities

• Provide strategic oversight for a portfolio of 65–75 senior living communities across multiple states.
• Lead and develop a high-performing team of approximately 7–10 direct reports, including Regional Vice Presidents and other senior operational leaders.
• Drive operational performance through established key performance indicators, including occupancy, revenue, NOI, resident satisfaction, quality outcomes, regulatory compliance, and employee engagement.
• Ensure consistent execution of company initiatives while maintaining operational excellence across all communities.
• Foster a culture of accountability, transparency, continuous improvement, and operational discipline.
• Partner with executive and functional leaders to align operational priorities with organizational strategy.
• Promote cross-functional collaboration among Clinical, Sales & Marketing, People, Finance, Quality, Culinary, Facilities, and other support teams.
• Champion enterprise-wide initiatives that improve resident experience, operational efficiency, and financial performance.
• Serve as a trusted advisor and strategic partner to executive leadership.
• Build, mentor, and develop operational leaders capable of driving sustained organizational success.
• Lead through servant leadership by empowering teams, removing barriers, and creating an environment where leaders and associates can thrive.
• Establish clear expectations, provide ongoing coaching, and hold leaders accountable for achieving measurable results.
• Support succession planning and leadership development throughout the organization.
• Provide operational leadership and integration support for mergers, acquisitions, and portfolio transitions.
• Partner with development and integration teams to ensure successful onboarding of newly acquired communities.
• Identify opportunities to improve scalability, operational consistency, and organizational effectiveness.
• Support due diligence activities by evaluating operational readiness, risks, and opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive