Senior Vice President - Freight Forwarding - Americas

DP World•Charlotte, NC

1d•Hybrid

About The Position

The Senior Vice President, Freight Forwarding - Americas is responsible for leading, evolving, and executing the regional freight forwarding strategy for ocean and air, ensuring alignment with the overall strategy of DP World. This includes ownership of geographic focus, verticals, and service offerings. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities they serve globally. With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. They are rapidly transforming and integrating their businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions. DP World is also investing in innovation, from intelligent delivery systems to automated warehouse stacking, pushing the sector towards better ways to trade and minimizing disruptions. DP World is committed to creating a culture where everyone feels respected, supported, and empowered to reach their full potential, believing that embracing inclusion and diversity drives innovation and growth and helps connect people, businesses, and societies. They are committed to the principles of Equal Employment Opportunity (EEO) and make recruiting decisions based on experience and skills, welcoming applications from all members of society irrespective of age, gender, disability, race, religion or belief.

Requirements

Minimum 15 years of senior management experience within Freight Forwarding and Logistics who has covered all facets of ocean freight in a previous career.
Bachelor's degree in business, logistics, or a related field.
Extensive leadership experience in the freight forwarding or logistics industry, ideally at a senior executive level.
Comprehensive knowledge of international logistics, supply chain management, and trade dynamics.
Strategic thinking, problem-solving, and decision-making skills.
Excellent communication, negotiation, and relationship-building abilities.
Financial acumen with a track record of managing budgets and achieving revenue growth.
Commitment to compliance, safety, and sustainability.

Nice To Haves

Master’s degree preferred

Responsibilities

Refine and execute the regional freight forwarding strategy, aligning with global objectives and market opportunities.
Evaluate market trends, competitor activity, and internal performance to continuously optimize strategic direction.
Drive innovation and continuous improvement initiatives to enhance service quality, scalability, and efficiency across the region.
Oversee and optimize the performance of an established regional freight forwarding network.
Ensure consistent, high-quality execution across trade lanes, countries, and service lines.
Strengthen and standardize processes, leveraging best practices to drive operational excellence and consistency.
Identify and accelerate growth opportunities across existing and new markets, customers, and trade routes.
Strengthen strategic partnerships with carriers, agents, and key stakeholders to improve capability and competitiveness.
Deepen customer relationships and expand share of wallet through differentiated service offerings.
Lead, align, and further develop a high-performing team of regional and functional leaders.
Foster a culture of accountability, collaboration, and continuous improvement.
Drive talent development, succession planning, and capability building to support long-term business growth.
Own and optimize financial performance, including budgets, revenue growth, and profitability targets.
Monitor performance metrics and drive data-led decision-making to improve margins and efficiency.
Identify and implement cost optimization opportunities while maintaining service quality.
Ensure compliance with international trade regulations, customs procedures, and industry standards.
Proactively manage Regional risks and challenges related to customs, sanctions, and trade restrictions.
Maintain and champion a customer-centric culture focused on service excellence and long term partnership.
Ensure effective resolution of customer feedback and continuous enhancement of the customer experience.
Champion sustainable and environmentally responsible practices within the Regional freight forwarding division.
Explore and implement eco-friendly logistics solutions to reduce the division's environmental impact.