Senior Vice President, Digital Workflow, Automation & AI

The Citco Group Limited • Jersey City, NJ

4d • $200,000 - $325,000 • Onsite

About The Position

Citco is a global leader in fund services, corporate governance and related asset services. The Strategic Operations team within Private Assets is responsible for transformation delivery, project execution, business analysis, operational initiatives, and implementation support. This specific role will lead the Digital Workflow, Automation & AI focus area, identifying and delivering opportunities in these domains to improve efficiency and effectiveness within Private Assets Operations. The group works in close partnership with Operations, the Transformation Office, IT, Tactical Operations, and Marquee Client teams. Roles may be permanent or approximately 12-month rotational assignments.

Requirements

• 12–15 years’ experience in private assets or a comparable financial services environment, with substantial exposure to automation or digital transformation.
• Proven delivery of automation, digital workflow or AI initiatives that were deployed and adopted, not just piloted.
• Strong technical knowledge of private assets processes — enough to judge what is genuinely automatable and what is not.
• Practical understanding of workflow orchestration, exception-based processing and the control implications of automation.
• Sound commercial judgement on effort versus benefit, and the willingness to stop work that will not pay back.
• Strong leadership skills and supervisory experience of other professionals, including rotational colleagues joining from the business.
• Skilled in business planning, budgeting and stakeholder negotiation.
• Strong written and verbal communication skills.
• Advanced computer skills (Microsoft Excel, Word, PowerPoint and SharePoint).
• Bachelor’s Degree in Accounting, Finance, Economics or a related field; professional accounting designation a plus.

Nice To Haves

• Deep technical and operational knowledge — genuine depth in how our processes, data and platforms actually work — the detail that only comes from having run the work.
• Curiosity — the instinct to ask why a process looks the way it does, to challenge the answer, and to keep asking whether there is a better way.
• A transformational mindset — comfortable redesigning end to end rather than patching, and prepared to see change through past go-live to the point where it is genuinely adopted.
• Ownership through to adoption — accountability does not end at delivery; success is measured by whether the change sticks in the business.
• Commercial and client awareness — an understanding of what we can genuinely run, so that what we commit to a client is deliverable.
• Global mindset — working across regions, jurisdictions and time zones, and designing solutions that scale beyond a single desk, client or location.
• Ambition to shape Citco’s future — an appetite to help build the operating model we will run for years, and to be measured on whether it works.

Responsibilities

• Lead the automation and AI agenda for Private Assets Operations — determining what is worth automating, how it gets deployed, and whether the benefit was real.
• Identify and prioritise automation, digital workflow and AI opportunities across the Private Assets estate.
• Determine the right approach for each opportunity — workflow, automation tooling or AI — and make the case for it.
• Own deployment standards so solutions are reusable and supportable rather than one-off local fixes.
• Partner with IT and the Transformation Office through build, deployment and support.
• Define how benefit will be measured before build starts, and report on whether it was realised.
• Establish the governance and controls around automated and AI-assisted processes, working with Risk and the Control Office.
• Coordinate with Tactical Operations on automation already deployed, and pick up solutions worth scaling.
• Lead and mentor focus area resources, including rotational colleagues joining from the business.
• Report on progress, risks and benefits realization to the relevant leader and senior stakeholders.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Short-term disability benefits
• Long-term disability benefits
• Retirement savings plan
• Tuition reimbursement
• Mental health and wellness support
• Parental leave
• Annual discretionary bonus pool based on company profitability and individual contributions

What This Job Offers

• Job Type: Full-time
• Career Level: Senior