Senior Vice President, Application Support Manager
About The Position
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Production Services Application Support Senior Vice President to join our Production Services Deposits Enablement team. This role is located in Pittsburgh
Requirements
- Bachelor’s degree in computer science, engineering, information systems, or a related discipline, or equivalent combination of education and relevant experience
- Experience supporting business-critical production platforms in a global financial services environment, with exposure to trading, cash management, end-of-day processing, or batch operations
- Strong technical and operational support experience across application production support, incident management, batch monitoring, platform stability, and cross-regional service delivery
- Demonstrated ability to manage high-priority issues with urgency, communicate clearly across technology and business stakeholders, and operate effectively in a time-sensitive environment
- Proven ability to work collaboratively across regions and functions to improve service reliability, reduce risk, and support a resilient global support framework
Responsibilities
- Provide production support for the Deposits Enablement platform, improving alignment to business activity across trading, cash, and batch operations
- Support application end-of-day processing, including oversight of critical operational activities and timely issue resolution
- Oversee and support critical batch processing functions to help ensure stability, control, and execution across key platform workflows
- Support end-of-day cash activities through cross-regional operational partnership and effective timezone overlap coverage
Benefits
- Highly competitive compensation
- Benefits and wellbeing programs
- Access to flexible global resources and tools
- Generous paid leaves
- Paid volunteer time
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What This Job Offers
Job Type
Full-time
Career Level
Senior
