CGU- Senior Veterans Support Coordinator

Claremont Graduate University

9d•$28 - $36•Hybrid

About The Position

Claremont Graduate University seeks a Veterans Support professional with a demonstrated record of depth and breadth of knowledge and ability to support the full lifecycle of military-affiliated students from recruitment and admission through degree completion. Jointly situated within Academic Affairs & Student Affairs, the coordinator ensures accurate administration of VA educational benefits, supports campus-wide veteran success initiatives, engagement programming, and provides holistic support to promote persistence and completion. The role requires a high level of collaboration with students, faculty, staff, internal stakeholders, the broader Claremont community, and veteran-serving organizations. The coordinator understands Federal and State regulations, ensures that the office follows all applicable laws, and demonstrates a student-centered philosophy.

Requirements

Bachelor’s degree from an accredited institution.
Experience working with student services, advising, enrollment management, or veteran/military-affiliated populations.
Knowledge of student development, retention practices, and the unique needs of veteran student populations.
Excellent communication, organizational, and interpersonal skills.
Ability to interpret and apply federal, state, and institutional regulations.
Strong attention to detail and accuracy when handling sensitive student information.
Ability to build collaborative relationships across campus units and external partners.

Nice To Haves

Prior military service or experience working closely with military/veteran communities (priority consideration).
Experience as a School Certifying Official or direct familiarity with VA education benefit programs.
Experience with event planning, program coordination, or student organization advising.
Experience in higher education settings such as student affairs, academic advising, admissions, or the registrar’s office.
Knowledge of Claremont Colleges, regional veteran community networks, or similar consortium environments.

Responsibilities

Develop, coordinate, and evaluate campus programs, workshops, and events that promote belonging, engagement, and academic success for veteran and military-affiliated students.
Serve as the student support specialist for veteran students, providing case management, referrals, and advocacy on matters affecting academic progress and well-being.
Identify barriers and partnering with units such as advising, counseling, career services, financial aid, and academic departments to support holistic student success.
Collaborate with counterparts across the consortium to identify shared challenges, develop best practices, and pursue coordinated or cross-campus initiatives that advance veteran and military-affiliated student success.
Lead and coordinate institutional committees, task forces, and working groups focused on supporting veteran and military-affiliated students, including the VA Subcommittee and the Veteran Task Force, as well as any future committees established to advance student success, persistence, and cross-campus collaboration.
Act as staff advisor to the Student Veteran Association (SVA), supporting governance, programming, and leadership development.
Coordinate upkeeping, programming, usage policies, and community-building within the Veteran Student Lounge.
Coordinate the Veteran student welcome associated with New Student Orientation, managing planning, logistics, budgeting, and communications.
Schedule and coordinate the annual VetNet Ally Training, ensuring campus-wide participation and awareness of veteran student needs.
Plan and coordinate the Veteran Commencement Ceremony, including logistics, budgeting, and communications.
Connect students with resources and organizations in the broader Claremont veteran community, promoting integration, mentorship, and access to support services.
Serve as the institution’s primary School Certifying Official (SCO) for the Department of Veterans Affairs.
Assist prospective and current students with navigating campus resources and processes of post matriculation, Yellow Ribbon eligibility, VA benefit processing, and available support resources.
Accurately certify enrollment, monitor student status, and maintain records in compliance with federal, state, and institutional regulations.
Serve as a compliance liaison with the VA, State Approving Agency, Registrar’s Office, Financial Aid, and Student Accounts.
Stay current with state and federal reporting requirements, participating in mandatory Department of Veterans Affairs School Certifying Official Training, and updating campus processes accordingly.
Calculate Yellow Ribbon funding allocations and maintain accurate records for reporting and awarding.
Maintain accurate veteran-related records and data in support of compliance, reporting, and institutional priorities.
Provide clarity and guidance on course planning, schedule adjustments, and program changes and their impact on VA educational benefits.
Serve as a liaison to academic departments to advocate on behalf of students when scheduling conflicts, course sequencing issues, and enrollment barriers arise.
Collaborate with primary faculty or professional academic advisors to support students in achieving timely academic progress.