Senior Vendor Manager

HSBC•Sheffield, CT

About The Position

HSBC is seeking an experienced professional to join their team as a Senior Vendor Manager. This role will lead Vendor and Optimisation Programmes across Chief Technology Office (CTO), focusing on cost reduction, simplification, consolidation, and achieving strategic objectives. The Senior Vendor Manager will collaborate with various departments including Technology, COO, Procurement, Finance, Architecture, and Risk. Key responsibilities include shaping and executing strategic initiatives such as operational optimisation, vendor rationalisation, build vs buy assessments, open-source migration, and commercial optimisation. The role involves defining strategy, developing business cases, overseeing execution, and providing executive reporting to ensure clear and timely communication with stakeholders.

Requirements

Proven experience driving vendor performance and commercial optimisation across contract models (T&M, managed services, hardware, software).
Strong stakeholder management and influencing skills, building effective partnerships across Technology, Procurement, Finance, Risk and Operations.
Ability to communicate complex technical and commercial topics clearly and concisely to all levels, including senior leadership.
Track record in technology vendor and/or operations management, ideally within financial services or a large multinational environment.
Strong commercial and financial acumen (including accounting fundamentals), with experience shaping contracts to meet business and risk requirements.
Highly analytical and outcome-focused, able to synthesise complex information and make data-driven decisions.
Demonstrated ability to manage operational risk and deliver under pressure in a fast-changing environment.

Responsibilities

Develop business cases to support delivery of strategic objectives across vendor landscape and CTO infrastructure optimisation/simplification.
Ensure long-term objectives and strategies are in place and executed for major vendors and infrastructure simplification.
Lead optimisation planning and execution, ensuring alignment to CTO strategy, Architecture direction and financial plans.
Review existing commercial constructs and contractual levers (pricing, commitments, termination, audit, benchmarking, change control) to unlock savings and reduce complexity.
Ensure financial model, workforce assumptions and recharge approach are understood and aligned with the optimisation business case.
Provide high-level oversight of third party spend approval and governance, partnering with Supplier Management to ensure submissions are timely, complete and aligned to the agreed business case.