Senior Vendor Manager, Dental Business Consultant

CVS Health

5d•Remote

About The Position

This role is responsible for the strategic management, evaluation, and oversight of vendor relationships to ensure optimal performance, compliance, and alignment with organizational goals. This role collaborates with cross-functional teams, monitors vendor performance, and drives process improvements to maximize value from vendor partnerships. This role serves as the strategic owner of vendor contracting and ongoing vendor performance, ensuring contracts align with state regulatory requirements, Aetna standards, and business objectives.

Requirements

Demonstrated experience leading contract negotiations and managing complex vendor relationships
Strong understanding of Medicaid and/or Medicare programs
5-7+ years of vendor management experience
5 years of experience in government programs
Adept at problem solving and decision-making skills
Adept at collaboration and teamwork
Adept at growth mindset (agility and developing yourself and others) skills
Adept at execution and delivery (planning, delivering, and supporting) skills
Experience in contracting

Nice To Haves

Proficient in PowerPoint and Excel
Bachelor's degree preferred/specialized training/relevant professional qualification

Responsibilities

Lead and execute the strategic vision for vendor management, ensuring alignment with organizational objectives.
Monitor vendor performance, ensuring compliance with contractual obligations, service level agreements, and regulatory requirements.
Facilitate collaboration between internal stakeholders and vendors for complex deals and strategic initiatives.
Identify and resolve process gaps, risks, and issues related to vendor relationships.
Lead end‑to‑end dental vendor contracting activities, including new contracts, amendments, NDA, LOA and terminations across Medicaid and Medicare programs.
Provide regular reporting and updates to leadership on vendor performance, risks, and opportunities.
Support audits and compliance deliverables related to vendors
Drive continuous improvement of vendor management and contracting processes, tools, and documentation.
Establishing best practices, templates, and standard work to improve efficiency and reduce variability across markets.
Drive continuous improvement initiatives to enhance vendor management processes and outcomes.
Facilitate JOC meetings on with health plan leadership, internal stakeholders and vendor representatives
Provide support for additional projects as assigned, contributing to cross-functional initiatives and organizational objectives.