Senior UX Researcher
About The Position
Apply human behavior principles and methodologies to research problems to design the best customer experience. Develop user-experience research plans, collect data, moderate design testing sessions, facilitate workshops with internal and external stakeholders and deliver research reports based on an understanding of how to interpret design principles and standards to evaluate effective designs. Using UX research methods and design principles and can independently manage small projects or small aspects of a larger project. Responsible for applying those levels of knowledge and professional experience to the development of AT&T design processes, roles and resources.
Requirements
- Bachelor’s degree, or foreign equivalent degree in Industrial Design, Human Computer Interaction, Interactive Media, or Human Factors Engineering
- 5 Years of progressive, post-baccalaureate experience in the job offered or 5 Years of progressive, post-baccalaureate experience in a related occupation utilizing qualitative research methods including generative, formative, and evaluative methods
- Conducting usability testing
- Ethnographic research
- Surveys
- Competitive analysis
- Creating point-of-view documents
- Employing online research tools
- Design thinking methods
- Quantitative research methods
Responsibilities
- Develop user-experience research plans
- Collect data
- Moderate design testing sessions
- Facilitate workshops with internal and external stakeholders
- Deliver research reports based on an understanding of how to interpret design principles and standards to evaluate effective designs
- Independently manage small projects or small aspects of a larger project
- Apply knowledge and professional experience to the development of AT&T design processes, roles and resources
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
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What This Job Offers
Job Type
Full-time
Career Level
Senior
