Senior UX Researcher – Merch & Employee Tools

Target • Minneapolis, MN

16d • $98,000 - $176,000 • Hybrid

About The Position

As a Senior UX Researcher supporting our Merchandising Tools experience, you’ll be at the forefront of evolving Target’s digital experience supporting our buyers, planners and merchandising teams; shaping it with ease, simplicity and growth for businesses to sell their products with Target. You will evolve how we understand our merchandising team’s experience, needs, and pain points with a focus on the end-to-end experience. You will influence the product development process for our digital merchandising tools, working with the cross-functional team to ensure our experiences align with team member needs, business objectives, and technological feasibility. The Senior UX Researcher is responsible for planning, executing, and synthesizing research to create actionable insights for cross functional product development teams. You will translate research data into powerful stories that help shape Target’s products. This role is a key partner to several functions in the digital group including product managers, UX product designers, engineers, data scientists, content designers, accessibility consultants, and merchandisers.

Requirements

• 4+ years experience as a product researcher with a strong portfolio showcasing successful case studies
• Experience in UX Research methods, including remote moderated & unmoderated testing, online & in-context (store) intercepts
• Excellent written and verbal communication skills; demonstrated ability to effectively communicate complex concepts to cross functional partners
• Genuine curiosity about people and experiences
• Exceptional interpersonal and communication skills; comfortable speaking to a diverse group of people and leading conversations to discover research insights
• A strong ability to tell compelling stories from data
• Comfortable with ambiguity and the ability to prioritize; demonstrated ability to manage multiple projects (both small and large) and adjust to changing priorities
• Strong project management skills – experience managing multiple projects at various stages in the product design life cycle
• Experience running, recruiting, moderating and analysis of online panels and thinking strategically about their application
• Proficient in Powerpoint, Outlook, Word and other MS Office software

Nice To Haves

• Preferred 4-year degree in Anthropology, Social Science, Design Research, Psychology, Human Factors, HCI, or related field.

Responsibilities

• Use your skills, experience, and talents to lead research in the Vendor Management space as you conduct and synthesize research projects, such as: in person moderated testing, remote moderated & unmoderated testing, surveys, heuristic reviews, benchmark studies, concept testing, online & in-store intercepts
• Utilize both quantitative and qualitative research methods and know when to use one or the other
• Support Lead Researchers with research requests; from scoping initiatives, executing testing needs, and synthesizing findings
• Support product teams (product managers, product designers, engineering) throughout the research project life cycle – recommending appropriate methodology, scoping, and coordinating the entire process, facilitating in-field research and post-research synthesis through analysis
• Assist the broader Product Research team in keeping our ongoing research library up-to-date and comprehensive

Benefits

• comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more
• 401(k)
• employee discount
• short term disability
• long term disability
• paid sick leave
• paid national holidays
• paid vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree