Senior UX Researcher

Key Lime Interactive LLC

3d•Remote

About The Position

Key Lime Interactive (KLI) is offering an opportunity to drive research. You need to be able to conduct UX research with little to no direction. You must be able to work in a more ambiguous environment, picking which research will work best given the constraints shared with you and always keeping the ball rolling. If you thrive in an environment where constant change and your research matters then this is a good place for you. The Senior UX Researcher is expected to have mastered many methods and be great at writing actionable reports. In this role, you are also responsible for leading projects and managing resources on these projects, building relationships with clients, and seeking new ones (being more involved in sales). Below is a list of primary responsibilities for this position. Additional responsibilities may include those that typically fall under the roles of UX Associate, UX Researcher, UX Specialist, or on an as-needed basis. The employee must be able to exercise discretion and independent judgment on matters of significance to KLI. Those areas are outlined below. This compensation range is indicative of the role. Compensation offered is on the basis of evaluation during the interview process, the candidate's range and depth of experience, business and market financials, and internal pay parity. May be required to occasionally work irregular hours, nights, and weekends as required by project needs.

Requirements

Bachelor's Degree in a related field
5-6 Years in User Experience role as an individual contributor

Nice To Haves

Master's Degree, preferred fields of education: Statistics, Human Factors, HCI, Industrial Engineering, Anthropology, Social Psychology, Marketing (Research) or MBA.
6+ Years in UX roles

Responsibilities

Master research methods and be great at writing actionable reports
Lead projects with minimal oversight
Build and maintain relationships with clients and seek new ones (being more involved in sales)
Create/Co-Create Case Studies after each project
Exercise discretion and independent judgment on matters of significance to KLI, including but not limited to: Identifying and selecting 3rd party vendors, Identifying and selecting participants, Creating drafts of study materials
Learn/hone cross-product user research
Manage end-to-end engagements for cross-product engagements
Ensure that each project has a case study on file
Introduce new tools to the team
Have familiarity with a variety tools (Qualtrics, Maze, JourneyTrack)
Train others on methods or tools