Senior UX Researcher, Trust

Google•New York, NY

20h•$159,000 - $231,000

About The Position

At Google, we "Focus on the user and all else will follow." As a User Experience Researcher (UXR), you make this possible. You will join our multi-disciplinary UX team, collaborating with Engineering and Product Management, to gather insights and create industry-leading products. You’ll play a critical role in helping your team understand user needs and will drive impact at all stages of product development, ensuring products are useful, usable, and helpful. You will explore user behaviors and motivations by conducting primary research, including: field studies, interviews, diary studies, ethnography, surveys, usability testing, and logs analysis. You will also grow within a supportive UXR community offering mentorship, regular meetups, and exclusive internal tools. As a Senior UX Researcher on the Core Trust UX team, you will own and drive foundational and evaluative research for some of Google's most critical consent, transparency, and age-assurance experiences. Your mission is to build durable, cross-Google solutions that empower users to make meaningful, informed choices about their data while ensuring compliant and age-appropriate experiences. In this role, you will support efforts to protect minors and guide users through choices that unlock the best of Google. Your insights and recommendations will directly shape the strategy for our flagship products. You will explore emerging trends, develop perspectives on global age assurance, and analyze evolving user perceptions of AI in online services. You will operate as a strategic thought partner to product management, engineering, and senior UX leaders, you will help scale consent and trust frameworks across the entire Google ecosystem. We invite you to join our motivated and mission-driven team!The Core team builds the technical foundation behind Google’s flagship products. We are owners and advocates for the underlying design elements, developer platforms, product components, and infrastructure at Google. These are the essential building blocks for excellent, safe, and coherent experiences for our users and drive the pace of innovation for every developer. We look across Google’s products to build central solutions, break down technical barriers and strengthen existing systems. As the Core team, we have a mandate and a unique opportunity to impact important technical decisions across the company.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Requirements

Bachelor's degree or equivalent practical experience.
6 years of experience in an applied research setting (e.g., product or academic), or similar.
Experience with research methods (e.g., usability, studies, contextual inquires, 1:1 interviews, unmoderated research studies).

Nice To Haves

Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
5 years of experience conducting UX research on products and working with executive leadership (e.g., Director level and above).
3 years of experience managing projects, and working in a large, matrixed organization.
Experience with survey design, quantitative research, or mixed-methods UX research.
Experience conducting research in privacy, trust, regulatory spaces, or youth-related areas.

Responsibilities

Develop and maintain a prioritized research roadmap aligned with product strategy and larger business objectives.
Plan and execute research with minimal supervision from scoping, planning, and recruiting, to execution and reporting.
Derive foundational and tactical user insights utilizing various methods, including interviews, diary studies, workshops, literature reviews, usability testing, and surveys.
Analyze, synthesize, and interpret study findings into key insights and deliver them to cross-functional stakeholders in a clear, concise, and compelling way.
Work closely with Quantitative UX Researchers, UX Designers, Product Managers, and Engineers to inform product direction and decisions.