Senior UX Researcher, Quantitative

Target • Minneapolis, MN

3d • $98,000 - $176,000 • Hybrid

About The Position

The Enterprise Quantitative UX Researcher will lead quantitative UX research for Target's enterprise experiences. This role focuses on understanding the needs, behaviors, and outcomes of enterprise users, including team members, business partners, and vendors. The researcher will own and evolve critical voice-of-user and experience measurement programs, such as System Usability Scale (SUS) measurement, Voice of Vendor/Voice of Business Partner programs, intercept surveys, and benchmarking. The role involves bringing quantitative expertise to shape program design, measurement, governance, and activation, connecting user experience, product health, business outcomes, and enterprise priorities. This position partners closely with qualitative UX researchers, product, design, technology, analytics, data science, business teams, and insights partners to validate and size user needs, identify patterns across large populations, and translate complex data into clear implications for product strategy, design decisions, and business impact. The researcher will also bring quantitative insights to life through reporting, dashboards, storytelling, and reusable measurement approaches. Success requires strong quantitative expertise, UX research judgment, the ability to clarify complex questions, and the ability to turn complex data into stories that influence decisions. The role reports to the Director of Quantitative UX Research and AI Enablement and collaborates with quantitative UX research partners supporting Target’s guest-facing experiences.

Requirements

• 5+ years of experience in UX research, quantitative research, applied research, consumer insights, human factors, behavioral science, data science, or a related field.
• Strong expertise in quantitative UX research methods, including survey design, sampling, measurement, statistical analysis, benchmarking, segmentation, and longitudinal tracking.
• Experience applying advanced quantitative methods, such as experimental design, survey methodology, causal inference, multivariate analysis, or psychometrics, to answer product and user experience questions.
• Experience designing and managing large-scale survey, voice-of-user, or experience measurement programs that inform product, design, business, or operational decisions.
• Experience applying quantitative methods and tools, including survey analysis, statistical testing, regression or driver analysis, segmentation, dashboarding, and platforms such as Qualtrics, Medallia, FullStory, SQL, R/Python, Tableau, Power BI, Looker, or similar tools.
• Ability to connect quantitative research with qualitative research, behavioral data, product analytics, experimentation, and business performance.
• Strong data-driven storytelling skills, with the ability to translate complex analysis into clear implications for user experience, product strategy, and business impact.
• Ability to clarify complex questions, define research priorities, and move work forward with sound judgment and strong cross-functional partnership.
• Interest in experimenting with AI-enabled tools and emerging capabilities to improve quantitative research workflows while maintaining research quality, ethics, and rigor.
• Experience working in large, matrixed organizations and partnering across UX, product, technology, analytics, data science, business, and insights teams.

Nice To Haves

• Experience with enterprise, employee, B2B, retail operations, supply chain, or internal tools research is a plus.

Responsibilities

• Define and evolve Enterprise UX measurement strategy, including what to measure, how to measure it, and how experience metrics connect to product health, business outcomes, and organizational priorities.
• Own and evolve Enterprise UX Research measurement programs, including SUS, Voice of Vendor / Voice of Business Partner, intercept surveys, benchmarking, and new longitudinal voice-of-user programs.
• Shape how Enterprise UX Research approaches measurement, survey strategy, sampling, analysis, reporting, and insight activation.
• Design and execute quantitative research, including survey design, sampling, segmentation, statistical testing, driver analysis, benchmarking, longitudinal tracking, and quantitative validation.
• Design scalable quantitative research to answer ambiguous product questions, validate hypotheses, evaluate concepts and experiences, and generate insights that inform product strategy and experience decisions.
• Develop scalable measurement frameworks and governance that enable consistent, reusable, and trustworthy UX measurement across Enterprise product teams.
• Partner with UX Research, Product, Design, Technology, Analytics, Data Science, and business teams to connect attitudinal research, behavioral data, product analytics, experimentation, and business data.
• Translate quantitative signals into actionable insights by connecting survey data, product analytics, behavioral data, and business metrics to help teams make better product and investment decisions.
• Partner with Research Operations and cross-functional teams to evaluate and pilot responsible uses of AI, automation, and emerging tooling that improve quantitative research workflows, reporting, analysis, and insight activation.
• Translate complex quantitative analysis into clear, actionable narratives for product teams, business partners, and senior leaders.
• Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

Benefits

• comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more
• 401(k)
• employee discount
• short term disability
• long term disability
• paid sick leave
• paid national holidays
• paid vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed