Senior UX Research Program Manager, Search Ads

Google•New York, NY

21h•$159,000 - $230,000

About The Position

At Google, UX Programs & Operations drives projects by increasing communication, streamlining the UX design process, and fostering a culture of user-centered development. The role joins a multidisciplinary UX team, collaborating with Engineering and Product Management to create products informed by user insights. As a UX Program Manager, this position combines project management and user experience expertise to improve product design. It plans projects, defines milestones, assesses risks, creates actionable insights, coordinates UX disciplines and cross-functional partners, and supports delivery of team objectives. The Search Ads and Ads on Google Experiences (SAGE) UX team owns the user experience for areas of Google’s advertising business, including Ads UI and Formats, Retail Ads, and Local and Vertical Ads. The UXR Program Manager is a strategic thought partner and operational expert supporting UX Researchers. The role partners with UX and cross-functional teams to align and lead strategic initiatives and establish scalable processes that put users at the center of organizational decision-making. Google Ads applies machine learning and Generative AI models such as Gemini to its global advertising business. The work affects users by helping protect them from harm, improve ad quality, and optimize advertiser campaign return on investment. The team collaborates with groups including Google Research and DeepMind to address complex challenges.

Requirements

Bachelor’s degree or equivalent practical experience.
6 years of program management experience within UX organizations.
Experience with user research or research-focused tools and methodologies.
Experience working with Designers, Researchers, Engineers, Content Strategists, and Product Managers throughout the design process.

Nice To Haves

Experience with the product development lifecycle for technology products.
Experience analyzing data and leveraging insights to lead organizational change.
Experience executing independently with senior stakeholders.
Experience managing risks, such as operational, product, or team health.
Experience managing vendors.

Responsibilities

Provide leadership and operational excellence across UX teams, delivering trust-building and strategic counsel through project interactions.
Use knowledge of UX craft, methodologies, and analytics to build scalable programs that help UX teams do their best work.
Represent UX in cross-functional collaborations with Engineering and Product Management to plan and manage interdependencies.
Identify team needs for processes, tools, documentation, and asset management, and drive changes to optimize UX efficiency.
Collaborate with UX team leadership on project decisions and coordinate successful delivery of multiple UX projects simultaneously.