Senior UX Manager

SecurityScorecard•Austin, TX

8d•$185,000 - $230,000•Remote

About The Position

SecurityScorecard is looking for a stellar, empathetic, and results-oriented Senior UX Manager who leads people the way great designers craft products: with intention, empathy, and an uncompromising results orientation. This is a player-coach role for someone who has mastered the senior IC craft — end-to-end product design, design systems, accessibility-first execution, AI-native workflows — and is now ready to multiply that excellence through a team. You’ll own team health, design velocity, and process — including running Agile scrum ceremonies that keep design planned, visible, and delivered on cadence with Product and Engineering. You’ll spearhead the operating system of the design organization: structured workflows, transparent tracking, a governed Design System, and a feedback culture where critique is direct, kind, and elevating in both directions. We’re looking for someone human-led and empathy-driven who is also relentlessly accountable to outcomes — an excellent feedback giver and taker who brings their best self, meets people where they are, and moves the whole team in the same direction. You’ve done the work you’ll be managing. Now you’ll set the standard — and bring others up with you.

Requirements

8+ years of experience in UX/Product Design, including 3+ years directly managing designers — with a portfolio and track record demonstrating both craft excellence and team leadership.
Hands-on experience running Agile scrum ceremonies in some capacity — sprint planning, standups, retrospectives, backlog grooming — and integrating design into agile product development cycles.
Full command of the senior IC toolkit: end-to-end product design ownership from discovery and wireframing through high-fidelity UI and production handoff. You’ve done the job you’ll be managing — at a high level.
Deep proficiency in Figma, including component architecture, auto-layout, variables, and prototyping. You think in systems, not just screens — and you can teach others to do the same.
Hands-on experience building, governing, and scaling Design Systems that measurably accelerate design and engineering velocity.
Strong understanding of accessibility standards (WCAG 2.2) and experience embedding inclusive design practices into team workflows.
Experience synthesizing behavioral analytics (FullStory, Pendo, Amplitude, or similar) and usability testing into design decisions — and coaching teams to do so.
Proven stakeholder management skills — you communicate design rationale persuasively to Product, Engineering, and executive audiences, and you negotiate priorities with clarity and directness.
Human-led and empathy-driven: you put people first, listen deeply, and build psychological safety — while staying relentlessly results-oriented and accountable to outcomes.
An excellent feedback giver and taker: you deliver critique that is direct, constructive, and inspiring — and you actively seek, welcome, and act on feedback about your own leadership.
Bachelor’s degree in Design, Human-Computer Interaction, or a related field. Equivalent professional experience accepted.

Nice To Haves

Formal Agile training certification (CSM, PSM, SAFe, or equivalent), OR robust experience serving as a scrum master or agile lead for a design and/or tech team.
Experience in B2B SaaS, cybersecurity, or enterprise platform products with complex workflows and data-dense interfaces.
Track record of improving team health, morale, and retention metrics in design organizations — with measurable evidence.
Experience implementing JIRA-based or equivalent tracking systems for design teams.
Familiarity with AI-augmented design workflows and integrating AI tooling into team processes at scale.
Experience leading teams through organizational transformation, process change, or leadership transition.

Responsibilities

Directly manage a team of designers at a healthy span of control. Conduct meaningful 1:1s, performance reviews, and career development conversations. Lead with empathy, own team morale and retention with measurable targets, and cultivate a culture of transparency where every designer knows where they stand and where they’re headed.
Run and continuously improve Agile ceremonies for the design team — sprint planning, standups, retrospectives, and design reviews. Integrate design seamlessly into scrum cycles alongside Product and Engineering, ensuring design work is planned, visible, estimated, and delivered on cadence — never a bottleneck, never a black box.
Stay close to the craft. You can own a feature end-to-end when needed — from discovery and wireframes through high-fidelity UI and production handoff — and you review, critique, and elevate the team’s output daily. Your feedback raises the bar; your example sets it.
Serve as the primary design liaison to Product Management, Engineering, and business stakeholders. Translate between design intent and business priorities fluently. Participate in roadmap planning, negotiate scope with clarity and directness, and build the cross-functional trust that makes design a strategic partner — not a service desk.
Ensure the team synthesizes usability testing and behavioral analytics (FullStory, Pendo) into design iterations. Partner with UX Research to translate findings into personas, journey maps, and design decisions grounded in evidence — not opinion.
Champion AI-augmented design workflows across the team — Figma AI, Claude, and emerging tooling — to compress design cycles without sacrificing quality. Set adoption goals, share best practices, and model an AI-by-Design mindset.
Build professional growth plans for every direct report with clear markers for success. Give feedback that is direct, kind, and actionable — and receive it the same way. Stretch senior designers toward promotion and expanded scope, and make this team known as a place where great designers grow.