Senior UX Designer

Avalere Health • New York, NY

2d • $100,000 - $130,000 • Hybrid

About The Position

As a Senior UX Designer, you'll play a central role in shaping the user experience and design of digital products built for the healthcare marketing industry. You'll work hands-on to create intuitive, accessible, and empathetic experiences for websites and interactive pieces that serve patients, healthcare providers (HCPs), and caregivers. You'll own end-to-end UX delivery for your assigned projects, with strategic oversight from the UX Director. On larger-scale engagements, you'll often partner with a Lead UX Designer, contributing both hands-on craft and design thinking. Your work directly impacts real people navigating complex health journeys, so you'll balance business goals, user needs, and regulatory realities in equal measure.

Requirements

• 8+ years of UX/product design experience, including leading design on projects end to end.
• A strong portfolio demonstrating full-lifecycle UX work — research, IA, wireframes, prototypes, and shipped experiences — across responsive web and interactive platforms.
• Proficiency in Figma, including prototyping and component/design-system workflows.
• Deep working knowledge of accessibility standards (WCAG 2.1/2.2 AA) and inclusive design practices.
• Solid grasp of visual design fundamentals (typography, color, layout, hierarchy).
• Demonstrated experience planning, running, and synthesizing user research and usability testing.
• Proficiency with UX/product analytics tools (e.g., GA4, Hotjar) to inform and measure design.
• Excellent presentation and communication skills, with comfort presenting to and defending decisions in front of clients.
• Comfort integrating AI tools into a modern design workflow.

Nice To Haves

• Experience in life sciences, pharmaceutical, or medical communications is a significant plus.
• Familiarity with regulated review processes (MLR/PRB) and compliant design considerations (fair balance, ISI placement, referencing).
• Experience designing HCP- and patient-facing digital experiences.
• Experience contributing to or maintaining a design system.

Responsibilities

• Own the full UX lifecycle for your projects and produce the artifacts that move work from concept to launch, including: Information architecture — sitemaps, taxonomies, navigation models, and content structures; User flows & journey maps — mapping task paths, decision points, and multi-state experiences (e.g., HCP vs. patient, pre- vs. post-authentication); Wireframes — low- to high-fidelity wireframes that clearly communicate structure, hierarchy, and interaction; Interactive prototypes — clickable Figma prototypes for stakeholder review and usability testing; Interaction & responsive design — detailed interaction specs, states, and behavior across breakpoints and devices; Design specifications & developer handoff — annotated UX documentation that gives development teams what they need to build accurately; Accessibility annotations — WCAG 2.1/2.2 AA guidance including focus order, keyboard navigation, ARIA intent, and inclusive design considerations built in from the start; Regulated content structure — designing experiences that accommodate compliance requirements such as fair balance, ISI placement, and referencing, in partnership with medical/regulatory reviewers; Design QA — reviewing built experiences against design intent and flagging discrepancies; UX Design system contributions — building, extending, and maintaining reusable components and patterns to keep work consistent and efficient.
• Plan and conduct user research and usability testing sessions.
• Synthesize qualitative and quantitative findings into clear, actionable insights.
• Incorporate findings into UX iterations to ensure experiences are intuitive, accessible, and engaging while meeting user needs and business goals.
• Use research and analytics to validate design decisions and measure success.
• Partner closely with strategy, creative, copy, account, and development teams to translate complex requirements into intuitive solutions.
• Serve as a key advisor to creative teams on accessibility and compliance standards.
• Act as a critical bridge between user needs, business goals, and technical feasibility.
• Navigate regulated review workflows (e.g., MLR/PRB), designing in a way that anticipates and supports the review process.
• Confidently present design concepts to clients and internal stakeholders.
• Clearly articulate design choices and their strategic impact on user outcomes and business goals.
• Facilitate workshops and design discussions and tell a compelling story through your work.
• Comfortably integrate AI tools into the design process — accelerating research synthesis, ideation, content drafting, prototyping, and documentation — while maintaining strong craft, critical judgment, and quality control.
• Stay curious about emerging AI capabilities and help the team identify where they add genuine value to UX outcomes.

Benefits

• 401K plan with an employer match contribution up to 4% (immediately vested)
• Life insurance
• Disability coverage
• Medical, dental, and vision plans
• Flexible working arrangements, including hybrid and remote work
• Option to work from anywhere across the globe two weeks each year
• 20 vacation days
• One personal well-being day
• Recognition of 9 public holidays
• Gifted end-of-year holidays
• Early Summer Friday finish in June, July, and August
• Free counselling through our employee assistance program
• Personalized health support
• Enhanced maternity, paternity, family leave
• Fertility policies
• Continuous opportunities to professionally develop with on-demand training, support, and global mobility opportunities across the business.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed