Senior UX Designer

The Aspen Group•Chicago, IL

3d•Onsite

About The Position

The Aspen Group (TAG) is a leading retail healthcare business support organization in the U.S., supporting thousands of healthcare professionals and offices across various categories like dental care, urgent care, medical aesthetics, and animal health. TAG partners with independent practice owners to improve healthcare through centralized business support services for brands such as Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. This role is for a Senior UX Designer to lead and drive the design of intuitive and engaging user experiences across TAG's product portfolio. The Senior UX Designer will be instrumental in shaping user experience strategy, mentoring junior designers, and collaborating with cross-functional teams to deliver high-quality digital products.

Requirements

4-6 years of experience in UX design, with a strong portfolio demonstrating expertise in creating user-centered designs for web and mobile applications.
Proficiency in design tools such as Figma.
Deep understanding of UX principles, methodologies, and best practices.
Experience leading UX projects and collaborating with cross-functional teams.
Strong analytical skills and the ability to translate complex user needs into simple, elegant design solutions.
Excellent communication, presentation, and storytelling skills.
Experience with usability testing, A/B testing, and data-driven design.
Ability to manage multiple projects and deliver high-quality work on time.
Proven experience building or significantly contributing to a design system, with hands-on work defining token structures (primitive and semantic tokens) and authoring component documentation.
Strong visual design sensibility with a portfolio that demonstrates mastery of composition, typographic hierarchy, color systems, and a modern aesthetic — not just UX flows and wireframes.

Nice To Haves

Knowledge of front-end development principles (HTML/CSS) is a plus.
Familiarity with design token tooling and workflows (e.g. Tokens Studio, Style Dictionary, or equivalent) and experience collaborating with engineers on token implementation in a codebase is a plus.

Responsibilities

Lead the end-to-end UX design process, from research and concept development to final implementation.
Conduct and synthesize user research to inform design decisions and identify user needs.
Develop and iterate on user personas, user journeys, wireframes, prototypes, and high-fidelity designs.
Collaborate closely with product managers, developers, and other stakeholders to ensure design feasibility and alignment with business goals.
Conduct usability and A/B testing to validate design solutions and make data-driven improvements.
Mentor and guide junior UX designers, providing feedback and ensuring adherence to design best practices.
Advocate for user-centered design principles and contribute to continuously improving design processes and methodologies.
Stay informed on industry trends, emerging technologies, and best practices in UX design.
Present and communicate design concepts and strategies to stakeholders at all levels of the organization.
Establish and maintain a scalable design system, including defining the token architecture (color, typography, spacing, elevation, and motion tokens) and building a library of reusable components, patterns, and templates for web and mobile applications.
Craft high-quality visual designs that reflect a strong command of typography, color theory, layout, iconography, and motion — demonstrating a clear point of view on what “good” looks like in modern digital product design.
Partner with engineering to ensure design tokens are correctly implemented and that the design system is adopted consistently across all product surfaces, maintaining design-to-code fidelity.