Senior UX Designer

Sonova AG • Kitchener, ON

5d • CA$91,200 - CA$114,000 • Hybrid

About The Position

The Senior UX Designer shapes the user experience across Sonova's ecosystem, by identifying design opportunities and crafting design concepts that deliver exceptional experiences across all touchpoints of the hearing care journey. Working closely with the Experience Design team in Stäfa and Warsaw, and collaborating across Design, R&D, and Brand, the role brings together state-of-the-art tools and methodologies to design solutions that are simple, intuitive, and delightful, ensuring that every interaction is accessible, usable, and meaningful.

Requirements

• Bachelor’s degree in UX Design, Interaction Design, Human-Computer Interaction (HCI), or a related field
• 5+ years of experience designing digital products for web and mobile platforms (iOS and Android)
• Expert knowledge of user-centered design, UX research, and hypothesis-driven design methodologies
• Advanced proficiency with Figma and modern prototyping tools; experience with Adobe Creative Cloud
• Strong analytical and problem-solving skills with a data-informed approach to design decisions
• Excellent communication and collaboration skills, with the ability to influence stakeholders across functions and levels
• Self-motivated, organized, and highly effective in fast-paced, complex environments
• Passion for innovation, continuous improvement, and leveraging AI-powered design tools
• Experience mentoring designers and promoting design quality and best practices
• Fluent in English (written and spoken)
• A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova

Nice To Haves

• Experience designing medical, healthcare, or other regulated digital products
• Familiarity with medical device compliance requirements, design systems, and design token workflows
• Understanding of hearing technology, audiology, or related healthcare domains
• Experience in a senior or lead UX design role
• Additional language skills, including German, are a plus

Responsibilities

• Craft compelling design concepts by distilling complex problems and insights into clear, elegant solutions - from early ideation through to validated concepts and developer handover.
• Apply UCD and design thinking methods across the full process: wireframes, prototypes, storyboards, user flows, and journey maps.
• Contribute to Design Guidelines, design metrics, and success criteria at the Experience Design group level.
• Lead or participate in user research and evaluation at the appropriate stage, in close collaboration with the UX Research team.
• Own defined areas of the end-to-end experience. Collaborate with Design, PMs, and R&D to ensure seamless integration across the Sonova ecosystem.
• Support junior designers and contribute to a culture of quality and craft within the team.

Benefits

• Opportunities for flexible hybrid model work environment
• Rich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on pension contributions
• Mentorship program and career development plans

What This Job Offers

• Job Type: Full-time
• Career Level: Senior