Senior UX Designer

Dr. Squatch•Marina del Rey, CA

8d•$120,000 - $150,000•Hybrid

About The Position

We are seeking an experienced and detail-oriented Sr. UX Designer to join our Web Product & Engineering team. This individual will be the voice of the user across our digital experience — leading research, usability testing, and information architecture to ensure every flow is intuitive and every touchpoint feels like one consistent, connected experience. This role partners closely with our Product Management, Product Design, and Engineering teams, providing the research, structure, and consistency that our digital products get built on top of. This role will report to the Sr. Director, Web Product & Engineering. This is a full-time, hybrid role with company benefits based in Marina del Rey, CA. The anticipated base compensation range for this role will be $120,000 to $150,000. Compensation will be commensurate with the candidate's experience and local market rates.

Requirements

4+ years of experience in UX design or user research, with a portfolio demonstrating strong research-to-structure thinking
Deep expertise in user research methods (interviews, surveys, contextual inquiry) and usability testing
Strong information architecture and interaction design skills; comfortable working in wireframes and low-fidelity prototypes in Figma
Experience planning and running usability studies, and working with tools such as Maze, Hotjar, or UserTesting
A collaborative mindset and track record partnering with visual/UI designers, understanding where UX structure ends and brand execution begins
Comfortable partnering closely with engineers; experience with headless e-commerce (e.g., Shopify) is a plus
Bachelor’s degree in Human-Computer Interaction, Design, Psychology, or a related field, or equivalent practical experience
Excellent communication and facilitation skills, with the ability to present research and UX rationale to cross-functional, non-design stakeholders
Someone who gets things done without perfect resources, is innovative, and works with a sense of urgency
Someone who has high standards, takes ownership, and is invested in the outcome
Someone who proactively helps others, stays positive, and has a good sense of humor

Nice To Haves

experience with headless e-commerce (e.g., Shopify) is a plus

Responsibilities

Plan and conduct moderated user interviews, surveys, and contextual inquiry sessions to build a deep understanding of our audience
Synthesize research findings into personas, journey maps, and opportunity areas that inform both UX and product decisions
Own and maintain a living research repository that the wider team, including Product Design, can reference
Establish a cadence for ongoing customer feedback loops tied to the product roadmap
Champion the voice of the user in roadmap and prioritization discussions
Design and facilitate usability studies (moderated and unmoderated) on key e-commerce flows: PDP, cart, checkout, and account
Translate test findings into prioritized, actionable recommendations for both UX structure and visual execution
Iterate on flows through multiple testing rounds before and after Product Design applies visual treatment
Work with tools such as Maze, Hotjar, or UserTesting to run studies at scale
Produce low-fidelity wireframes, user flows, and site maps that define structure and interaction before visual design begins
Define navigation patterns, content hierarchy, and interaction models that hold up across the full digital experience
Build interactive prototypes to validate flows and interaction logic with users and stakeholders
Document interaction states and edge cases clearly for both Product Design and engineering handoff
Own the UX patterns, interaction conventions, and information architecture standards that keep every digital experience feeling consistent
Audit existing flows to identify inconsistencies in navigation, terminology, and interaction patterns, and drive resolution
Maintain documentation of UX patterns and behavioral standards (as distinct from visual brand standards) for the team to reference
Ensure accessibility and usability standards are upheld consistently across the site
Hand off research findings, wireframes, and interaction specs so Product Design can apply visual and brand treatment with full context
Participate together in design reviews, representing user needs and consistency standards alongside Product Design’s aesthetic point of view
Collaborate on a shared design system, where Product Design leads visual language (color, typography, brand tokens) and this role leads interaction behavior, structure, and consistency rules
Provide usability feedback on high-fidelity designs before they move to engineering
Understand component-based thinking; design flows and structures with reusability in mind, not one-off screens
Annotate handoffs with interaction states, responsive behavior, and content/structure logic
Communicate UX rationale and research findings clearly, and be open to technical and design pushback
Maintain a working awareness of what is and isn’t straightforward to implement in a headless Shopify environment
Participate in sprint ceremonies: standups, planning, and retrospectives