Senior UX/CX Designer - Remote

UnitedHealth Group•Eden Prairie, MN

6d•$91,700 - $163,700•Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Requirements

10+ years of experience in UX/CX design, with a focus on digital products or platforms
Experience in overseeing and delivering successful user experiences
Experience in using design tools such as Figma, Sketch, or Adobe Creative Suite to create wireframes, prototypes, and visual designs.
Ability to create visually appealing and intuitive user interfaces
All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
Candidates are required to pass a drug test before beginning employment.

Responsibilities

Take ownership of the overall user experience and customer experience design for the United AI Studio platform.
Develop and maintain design standards and guidelines to ensure a cohesive and intuitive experience across all features.
Collaborate with product managers and stakeholders to understand requirements and translate them into effective design solutions.
Use Figma to create wireframes, prototypes, and visual designs that align with user needs and business goals.
Provide guidance, feedback, and mentorship to junior designers and contractors on the team.
Support junior designers in delivering high-quality designs and help them develop their skills in UX/CX design.
Coordinate and conduct usability testing sessions to evaluate the effectiveness and usability of design solutions.
Analyze the results and iterate on designs based on user feedback and data-driven insights.
Work closely with product managers, developers, and stakeholders to align on design goals, requirements, and implementation.
Communicate design decisions effectively and advocate for the user throughout the development process.
Stay current with industry trends, best practices, and emerging technologies in UX/CX design.
Continuously improve design processes, methodologies, and tools to enhance the overall design capabilities of the team.
Document design decisions, guidelines, and patterns for reference and future use.
Clearly communicate design rationale, concepts, and solutions to stakeholders and team members.
Identify areas for improvement in the user experience and propose innovative design solutions.
Collaborate with the team to implement enhancements and iterate on existing designs based on user feedback and data analysis.