Senior UX Designer

Veracyte•San Diego, CA

1d•Hybrid

About The Position

At Veracyte, we offer exciting career opportunities for those interested in joining a pioneering team that is committed to transforming cancer care for patients across the globe. Working at Veracyte enables our employees to not only make a meaningful impact on the lives of patients, but to also learn and grow within a purpose driven environment. This is what we call the Veracyte way – it’s about how we work together, guided by our values, to give clinicians the insights they need to help patients make life-changing decisions. The Senior UX Designer is an individual contributor role focused on creating intuitive, scalable, and user-centered experiences across Veracyte’s internal systems and customer-facing portals. This role partners closely with Product, Engineering, and Operations to translate complex diagnostic workflows into seamless digital experiences that drive usability, efficiency, and customer satisfaction. As a strong design thinker, this individual applies deep subject matter expertise to solve complex challenges, exercises independent judgment, and collaborates effectively with cross-functional stakeholders to achieve business and user goals. The role requires expertise in multi-persona design, experience within Salesforce ecosystems, and proficiency with modern design tools such as the Adobe Creative Suite and Figma.

Requirements

Bachelor’s degree in Business, UX/UI Design, Graphic Design, Human Factors Engineering, Social Sciences research, or equivalent
A minimum of 5 years of UI/UX design experience for enterprise or customer-facing applications
Strong proficiency in InDesign, Illustrator, and Figma (or similar design tools)
Experienced designing within Salesforce (Sales/Service Cloud, Lightning Experience)
Proven ability to design for multiple personas and workflows across patient and provider ordering experiences, delivering intuitive portal UI/UX components that enhance the digital customer experience throughout the cancer care journey
Strong understanding of user-centered design, interaction design, and usability principles
Proficiency in HTML/CSS, responsive design, translating visual designs into functional code
Experience conducting user research and translating insights into design improvements
Strong analytical, problem-solving, and communication skills
Ability to work independently in a fast-paced, cross-functional environment
Collaboration with Corporate Digital Marketing for branding initiatives
Incorporates UX design for Epic (primary EHR), driving improved workflows and user experience impact.
Excellent attention to detail and strong communication skills

Nice To Haves

Experience designing healthcare, diagnostics, or laboratory workflows
Familiarity with integrated ecosystems (Salesforce, EMR/Epic, lab systems)
Experience building or contributing to design systems or component libraries
Understanding of accessibility (WCAG) and compliance considerations
Experience designing data-heavy or workflow-driven interfaces
Experience working in Agile environments with Jira

Responsibilities

Design end-to-end user experiences across portal and internal workflows, ensuring consistency across multiple products and personas (providers, lab operations, internal users)
Transform report designs from the Adobe Creative suite into responsive HTML/CSS templates for automated report generation, partnering with engineering and QA teams to support Salesforce integration, dynamic data population, rendering validation, and ongoing template optimization.
Create wireframes, prototypes, and high-fidelity designs that aligned to brand guidelines using Figma
Collaborate with Product Marketing, Customer Care and Engineering to translate complex workflows (e.g., ordering, sample tracking, billing) into intuitive interfaces within Salesforce environments
Conduct user research, usability testing, and persona development to inform design decisions
Define and maintain reusable design components and contribute to design systems
Document user flows, interaction patterns, and design specifications for development and QA
Analyze user feedback and data to continuously improve usability and experience quality
Lead UX design efforts for complex projects and represent the UX function across project phases
Ability to design immersive, differentiated experiences for modern UI frameworks (e.g., React), supporting both front-end and full-stack development.