Senior User Experience Designer

Charles Schwab Inc.•Westlake, TX

2d•$105,600 - $180,000•Onsite

About The Position

Schwab is seeking an experienced, collaborative, and adaptable Senior UX Designer to join its User Experience Design team as an individual contributor. The designer will independently lead work, navigate ambiguity, and take ownership from problem definition through execution while collaborating with cross-functional partners. The role shapes Schwab’s digital experiences by translating complex financial needs into intuitive, trustworthy, high-quality client interactions that help clients manage their financial lives. The designer supports product design from discovery through final delivery, creating interactions across desktop, mobile web, and native mobile experiences. They work with cross-functional Agile teams, drive design exploration and decision-making, and deliver work aligned with channel guidelines and the Charles Schwab design system while thoughtfully evolving patterns when appropriate. The role also involves building productive partnerships, modeling strong leadership behaviors, and mentoring or supporting less experienced designers when opportunities arise. The successful candidate puts clients first, grounds design decisions in user needs and business priorities, articulates direction and tradeoffs, constructively questions assumptions, adapts to change, and communicates transparently. The ideal candidate brings systems thinking, product and UI design expertise, brand identity, and strategic thinking, and is interested in scalable solutions that elevate design quality across teams. The role is expected to be performed on site in the specified location(s). Applicants must be authorized to work in the United States full time without employer sponsorship.

Requirements

6–10 years of documented UX design experience focused on digital products, or equivalent.
At least 1 year of UX experience for touch-based mobile interfaces.
Experience with most aspects of a user-centered design process, including user research, developing user flows, creating wireframes, and building interactive prototypes for testing.
Experience working within and contributing to design systems.
Strong product design and UI design skills, including layout, typography, hierarchy, color, motion, interaction patterns, usability, and accessibility considerations.
Experience designing for both web and native mobile platforms.
Ability to influence partners and stakeholders through compelling communication, storytelling, and design rationale.
Demonstrated brand identity and strategic thinking capabilities, including translating brand strategy into scalable product experiences and connecting design decisions to broader business and client outcomes.
Proficiency with design tools such as Figma.
Must be currently authorized to work in the United States on a full-time basis without employer sponsorship.
Resume must include a link to a digital portfolio of relevant work and any required passwords.

Nice To Haves

Experience using AI-powered tools or workflows, professionally or independently, to support design, research, or problem-solving, and interest in applying emerging technologies thoughtfully in client experiences.
Strong self-management skills and comfort owning work independently.
Ability to clearly communicate design decisions to diverse audiences.
Some technical knowledge or experience collaborating closely with engineers.

Responsibilities

Design solutions that delight clients, meet business needs, and bring products to life.
Support product design efforts from discovery through final delivery.
Design interactions across desktop, mobile web, and native mobile experiences.
Create solutions in collaboration with a cross-functional Agile team.
Independently drive design exploration and decision-making by defining problems and proposing solutions.
Own assigned work delivery, proactively addressing challenges and proposing solutions.
Maintain high design standards aligned with channel guidelines and the Charles Schwab design system, while evolving patterns and approaches when appropriate.
Build productive partnerships with peers and cross-functional partners through clear communication, shared understanding, and mutual accountability.
Model leadership through craft, communication, and follow-through.
Mentor or support less experienced designers when opportunities arise.
Ground design decisions in client needs, business priorities, and long-term value.
Communicate design direction, tradeoffs, and next steps, particularly in ambiguous situations.
Constructively question assumptions and explore better approaches.
Adapt to change, continue learning, and help partners navigate evolving requirements.
Communicate transparently and authentically to build trust and demonstrate accountability.