Senior Underwriter (Commercial Property)

SGI • Winnipeg, MB

1d • CA$82,886 - CA$104,610 • Hybrid

About The Position

The Senior Underwriter (Commercial Property) role is a permanent, full-time position located in Winnipeg. This role is eligible for hybrid work after initial training, offering flexibility between working from home and the office. The successful candidate will lead a team, providing support, guidance, advice, and direction. Responsibilities include underwriting complex, high-touch, and high-value Commercial Property insurance risks, reviewing, evaluating, rating, and processing insurance requests. The role also involves being customer-focused, seeking innovative ways to improve customer experience, establishing relationships with brokers for profitable partnerships, and mentoring junior staff through delegation, training, and work review.

Requirements

• A two-year diploma from an accredited post-secondary education institution in a relevant field of study, such as Business, or defined equivalency.
• 5 – 7 years’ experience in underwriting, with at least 3 of those in the applicable commercial line.
• Knowledge of business operations and related assets of applicable business area (Commercial Auto, Commercial Property or Farm).
• Knowledge of the coverages of insurance products and related provincial/federal legislation for applicable line (Commercial Auto, Commercial Property or Farm).
• Knowledge of the Principles & Practices of Insurance
• Knowledge and skill of the rating procedures, the interpretation and application of established criteria and/or procedures to determine appropriate premiums, coverages, and deductibles for applicable insurance products.
• Knowledge of operating systems, workflow and processes with the ability to apply this knowledge, handle a large portfolio of business, and deliver outstanding service for brokers.
• Knowledge of reinsurance procedures and requirements
• Knowledge of other lines of insurance.

Nice To Haves

• Leader Level 3 – Applies (Team/Dept) Accountability - Provides Direction and Sets Expectations
• Business Acumen - Applies Broader Business Metrics and Understands the Internal and External Environment
• Change Agility - Makes Change Real for Others
• Leadership - Leads the Team

Responsibilities

• Reviews and evaluates quotes, new applications, renewals, revisions, and cancellations to determine risk acceptability for high touch, high value, critical accounts, corporate accounts and key broker partners.
• Researches and obtains additional information on risk if required.
• Evaluates complex risks and determines if risk is acceptable, needs modification, or should be declined based on analysis of all information pertinent to the risk and within the underwriter's authority.
• Calculates premiums, ensuring that appropriate rates are used, and that application discounts and surcharges are applied.
• Formulates rating structures for exposures that do not fall within the standard rating models, guidelines and/or published rates.
• Develops and recommends discretionary rate manipulation/modification based on risk exposure.
• Negotiates with brokers as to the conditions, limitations, rates, and premiums to apply.
• Reviews and approves requests that fall outside the authority levels of junior staff.
• Identifies and recommends changes and/or improvements to wordings for policies, rate and procedure manuals, forms, product brochures, workflow/business processes and systems enhancements to the corporate head office team.
• Participates in the review and development of new products, procedures, programs, and projects.
• Participates in periodic work reviews for quality assurance purposes for underwriters and brokers.
• Corresponds with brokers to request information and explain underwriting requirements and decisions.
• Understands existing and emerging industry trends and market conditions, gathers intelligence, and applies this knowledge to business decisions.
• Collaborates with internal and external stakeholders to discuss Underwriting risk.
• Determines SGI percentage of involvement on subscription policies and/or arranges for reinsurance.
• Interprets and applies policy wordings, conditions, limitations, rates, and premiums, with a strong focus on customer needs.
• Consults with and visits brokers to discuss underwriting issues, resolve service matters, and build relationships and becomes a trusted advisor.
• Develops and maintains working relationships with brokers to generate a flow of profitable business and provides assistance in resolving any service matters.
• Collaborates with claims and other departments to deliver a consistent experience to brokers and customers.
• Assists with training to staff, brokers, and external parties on products and procedures.
• Prepares and conducts formal presentations.
• Understand the technology brokers use and offers tailored approaches to deliver on the ease of doing business mandate.
• Monitors and oversees the assignment of work.
• Delegates, reviews, and ensures quality of work.
• Leads the implementation of business processes, operations and policies through training, practical application, and feedback.
• Provides input or participates in performance feedback.
• Supports a culture of leadership and accountability to effectively meet the key accountabilities within the scope of the role.
• Displays leadership by committing to a culture of continuous learning/development of self and supports others by actively sharing knowledge, providing guidance, mentoring, training, and supporting developmental opportunities.
• Demonstrates that the Health, Safety and Emergency Management Policy is applied in area of responsibility for self and others.
• Actively applies knowledge to support transformation and strategic initiatives of the corporation, while participating and advocating change and applying a growth mindset.

Benefits

• competitive pay
• great benefits, perks and options to balance work and everything else life sends their way
• support for education, accreditation and professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree