Senior U.S. Benefits Specialist (Contractor)
About The Position
This is a contract role for a Senior U.S. Benefits Specialist at Worldwide Clinical Trials, a global, midsize CRO. The specialist will play a pivotal role in delivering critical U.S. benefits programs, supporting employees during significant transition periods. The role involves leading annual Open Enrollment, acquisition integrations, divestiture activities, and Total Rewards initiatives. The specialist will collaborate with HR, Payroll, Communications, vendors, brokers, and leadership teams to ensure accurate information, seamless enrollment experiences, and exceptional support. The position aims to maintain compliance, improve processes, and deliver benefits programs with precision and care, making an immediate impact by leading complex benefits initiatives, managing stakeholder relationships, and helping employees navigate benefit decisions.
Requirements
- Bachelor's degree in Human Resources, Business Administration, Finance, Communications, or a related field required.
- Minimum 10+ years of progressive experience in U.S. benefits administration.
- 3-5 years leading Open Enrollment programs within mid-size or large employer environments.
- Demonstrated success managing complex benefits initiatives as a project manager, balancing multiple priorities and stakeholders.
- Experience supporting benefits activities related to mergers, acquisitions, integrations, divestitures, organizational changes, and TSA-related deliverables.
- Strong knowledge of U.S. employee benefits administration, enrollment processes, compliance requirements, and benefits systems.
- Experience managing vendor relationships, leading cross-functional teams, and delivering executive-level reporting and presentations.
- Advanced analytical, problem-solving, organizational, and communication skills.
- Proficiency in Microsoft Excel, PowerPoint, Word, and reporting tools.
- Proficiency in English.
Nice To Haves
- CBP, CEBS, or related professional certification preferred.
Responsibilities
- Lead the end-to-end planning, execution, and administration of annual U.S. Open Enrollment programs across multiple employee populations.
- Develop and manage project plans, timelines, milestones, communications, and risk mitigation strategies to ensure successful delivery.
- Coordinate cross-functional efforts with Human Resources, Payroll, Internal Communications, vendors, brokers, HCM teams, and other stakeholders.
- Oversee enrollment configurations, eligibility rules, system testing, data integrity, and vendor integrations to ensure accurate and timely administration.
- Create and deliver employee communications, educational materials, presentations, webinars, FAQs, and manager resources that drive engagement and understanding.
- Serve as a trusted subject matter expert, providing guidance and support for employee benefit inquiries and enrollment activities.
- Support benefits integration efforts related to acquisitions, divestitures, workforce transitions, and Transitional Service Agreement (TSA) commitments.
- Monitor vendor performance, identify process improvements, and enhance the overall employee benefits experience.
- Provide reporting, analytics, enrollment metrics, and recommendations that support Total Rewards leadership and business decision-making.
Benefits
- Competitive benefits package depending on location.
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What This Job Offers
Career Level
Senior
