Senior TSIGS Subject Matter Expert (SME) & Support Liaison

MAG Aerospace•Aberdeen Proving Ground, MD
•$150,000 - $210,000•Onsite

About The Position

This position provides enterprise-level technical leadership, operational insight, training advisement, and cross-agency coordination for TSIGS platforms, including TSPRING, SCAMP, Team Sentinel, P-LINE, fly-away kits, and associated subsystems. The role serves as an interface between engineering teams, training developers, helpdesk and support communities, and operational users to keep TSIGS capabilities relevant, supportable, and aligned with mission employment. The incumbent validates Tier 1–3 TSIGS support technicians; reviews Field Service Representative reports for trends, recurring issues, and modernization needs; and provides advanced technical support and recommendations. The role also advises on training and sustainment materials, leads cross-service and cross-agency user groups, gathers user feedback and tactics, techniques, and procedures, and supports developmental testing and evaluation in the System Integration Lab. It reviews Product Support Hub content and moderates Community Hub and Lessons Learned forums to maintain accurate sustainment information. The position requires full-time on-site work at Aberdeen Proving Ground, Maryland. It is contingent on the candidate meeting applicable physical and medical requirements and complying with applicable federal, state, and local requirements. The projected annual compensation range is $150,000 to $210,000.

Requirements

  • Active TS/SCI clearance and ability to obtain or hold a CI Polygraph.
  • Extensive multi-platform TSIGS/TSIG operational expertise, including TSPRING-E/D, SCAMP, Team Sentinel, P-LINE, and associated subsystems.
  • Proven experience as a senior TSIG trainer, curriculum developer, or master-level instructor, including reviewing and validating courseware, POIs, and instructional materials.
  • Demonstrated ability to provide Tier 1–3 technical support, including troubleshooting, helpdesk assistance, hardware/software validation, and system-level problem diagnosis for TSIG platforms.
  • Experience leading or participating in DT&E, SOVT, modernization activities, or system validation in lab or field environments.
  • Ability to collaborate with multi-agency partners, including Army, NSA, Navy, C5ISR, and international partners, and experience facilitating working groups, user forums, or cross-organizational coordination.
  • Strong ability to review, edit, and validate sustainment documentation, including TMs, checklists, training materials, and modernization guides.
  • Deep understanding of TSIGS components, RF subsystems, wideband transceivers, and related SIGINT engineering concepts.
  • Ability to communicate complex technical issues to program leadership, engineers, trainers, and field units.
  • Ability to work full time on-site at Aberdeen Proving Ground, Maryland.
  • Bachelor’s degree in Computer Science, Software Engineering, or a related technical field; four additional years of direct relevant technical experience may substitute for education.
  • Ability to meet physical and medical requirements applicable to the position and comply with applicable federal, state, and local requirements.

Nice To Haves

  • Master-level expertise across a broad range of TSIGS platforms, including TSPRING-E, TSPRING-D, SCAMP, Sentinel Gen 2/3, fly-away kits, TMMRS, P-LINE, and legacy or modernized subsystems.
  • 20 or more years of tactical, strategic, and national-level SIGINT operational experience, with familiarity across Army, INSCOM, C5ISR, and NSA environments.
  • Advanced instructor certifications, such as NSA Adjunct Faculty, NCS Instructor, TRADOC Instructor Courses, and Small/Large Group certification, with a record of enterprise-level curriculum development.
  • Leadership coordinating cross-agency user groups or multinational TSIG forums, including collaboration with NSA, Army, Navy, and second-party partners.
  • Experience supporting modernization initiatives, SOVT, DT&E, capability validation, and fielding of emerging TSIGS/SIGINT technologies.
  • Expertise diagnosing TSIGS hardware/software anomalies and troubleshooting RF components, collection subsystems, wideband transceivers, and antenna systems.
  • Ability to translate field feedback, operational insights, and technical anomalies into structured engineering and training improvements.
  • Experience bridging developers, trainers, helpdesk staff, and operational users to keep system configurations accurate and supportable.
  • Graduate-level education in Intelligence Studies, Collection, GEOINT, or similar technical disciplines.

Responsibilities

  • Serve as the senior validator of Tier 1–3 TSIGS support technicians across TSIGS platforms and associated subsystems.
  • Review Field Service Representative reports to identify system trends, recurring issues, and modernization needs, and report findings to program leadership.
  • Provide advanced TSIGS subject matter expertise to helpdesk staff, field units, and operational teams, including technical troubleshooting.
  • Review, update, and validate instructional materials, POIs, courseware, and technical checklists for accuracy and alignment with field conditions.
  • Organize and lead TSIGS user groups involving Army, NSA, Navy, C5ISR, and partner organizations.
  • Gather user feedback and real-world tactics, techniques, and procedures to inform improvements to training, documentation, and engineering updates.
  • Support developmental testing and evaluation in the System Integration Lab, including assessment of hardware obsolescence replacements, software patches, IAVAs, and system updates.
  • Provide technical recommendations to engineering teams based on SOVT, DT&E, and system modernization experience.
  • Review and approve Product Support Hub content, including Interactive TMs, Quick Reference Guides, modular training videos, and sustainment documentation.
  • Moderate Community Hub and Lessons Learned forums, capturing tribal knowledge, validating user-submitted solutions, and maintaining authoritative sustainment information.
  • Mentor helpdesk teams, FSRs, and operators to improve readiness and reduce system downtime.
  • Work full time on-site at Aberdeen Proving Ground, Maryland.

Benefits

  • Health benefits
  • Life insurance
  • Disability benefits
  • Financial benefits
  • Retirement benefits
  • Paid leave
  • Professional development
  • Tuition assistance
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