This position provides enterprise-level technical leadership, operational insight, training advisement, and cross-agency coordination for TSIGS platforms, including TSPRING, SCAMP, Team Sentinel, P-LINE, fly-away kits, and associated subsystems. The role serves as an interface between engineering teams, training developers, helpdesk and support communities, and operational users to keep TSIGS capabilities relevant, supportable, and aligned with mission employment. The incumbent validates Tier 1–3 TSIGS support technicians; reviews Field Service Representative reports for trends, recurring issues, and modernization needs; and provides advanced technical support and recommendations. The role also advises on training and sustainment materials, leads cross-service and cross-agency user groups, gathers user feedback and tactics, techniques, and procedures, and supports developmental testing and evaluation in the System Integration Lab. It reviews Product Support Hub content and moderates Community Hub and Lessons Learned forums to maintain accurate sustainment information. The position requires full-time on-site work at Aberdeen Proving Ground, Maryland. It is contingent on the candidate meeting applicable physical and medical requirements and complying with applicable federal, state, and local requirements. The projected annual compensation range is $150,000 to $210,000.
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Job Type
Full-time
Career Level
Senior