Senior Transportation/Customs Analyst – EFM

Nissan Motor Corporation•Stanfield, AZ
•Onsite

About The Position

We are currently looking for a Senior Transportation and Customs Analyst to join our team in Arizona. This role involves planning and scheduling domestic transportation shipments for a test vehicle fleet of approximately 2,000 vehicles. The analyst will be responsible for requesting bids, tracking quotes, ensuring on-time delivery, and communicating with customers and carriers. They will also develop recovery plans for service failures, serve as the first point-of-contact for schedule changes, manage budget coding, process invoices, and handle damage claims. Additionally, the role involves providing estimates for budget forecasting, establishing and enhancing vendor service levels, generating reports, and acting as a subject matter expert for transportation within Engineering Fleet Management. The position requires supporting other department needs, assisting with special projects, and serving as a backup for the Vehicle Shipping & Receiving department. A critical aspect of this role is the ability to meet deadlines and respond promptly, as it involves coordinating the transportation of valuable assets for critical test events.

Requirements

  • Bachelor’s degree with 5 years of experience OR 9 years of equivalent experience in lieu of a degree required. Substitute experience for the degree is in addition to the experience required for the role.
  • Four or more years of related experience in the shipping and transportation industry, specifically import and export, or analyst skills in a commercial environment at a professional level preferred.
  • Job will involve some outdoor duties (approximately 80% office and 20% on-the-ground vehicle handling)
  • Highly proficient computer skills and technology-driven, with advanced working knowledge of Microsoft Excel.

Nice To Haves

  • Demonstrated follow-up and follow-through skills and commitment to teamwork
  • Ability to productively switch attention/focus from task to task.
  • Ability to recognize potential issues proactively and how to properly address them
  • Strong oral and written communication skills
  • Maintain a working knowledge of client functions and engineering programs from an operational perspective with critical awareness of changing confidentiality requirements
  • High attention to detail and criticality of deadlines
  • Very customer-focused with strong interpersonal skills
  • Flexibility to handle various problem-solving situations as first point-of-contact for the department
  • Demonstrated ability to gather and analyze information

Responsibilities

  • Plan and schedule predetermined and ad hoc domestic transportation shipments for test vehicle fleet, of approximately 2,000 vehicles
  • Request bids for each shipment from various transport vendors
  • Accurately track all quotes for comparison value and cost savings reporting
  • Track shipments to ensure on-time delivery
  • Work directly with customers and carriers on a daily basis, communicating service status
  • Develop recovery plans for service failures or late deliveries when needed
  • Serve as first point-of-contact for schedule changes and communicate appropriately and timely with all affected parties
  • Assign required budget coding per vehicle, maintain knowledge of program financials
  • Accountable for review, processing, and approval of invoices from transportation vendors
  • Process damage claims
  • Provide estimates to internal clients for budget forecasting
  • Establish and enhance service levels associated with all vendors
  • Generate reports for management and client
  • Serve as Engineering Fleet Management point of contact and subject matter expert for all things’ transportation. Establish best practices, initiate continuous process improvement and efficiencies, and generate cost savings ideas.
  • Support additional needs of Engineering Fleet Management department per request of management to include assisting with special projects and workload leveling as needed
  • Serve as secondary back-up for Vehicle Shipping & Receiving department.
  • Meet deadlines and attention to critically of response time is essential in this position as this position is responsible for coordinating transportation of highly valuable assets to and from critical test events.
  • Other duties as assigned

Benefits

  • Career Growth and Continuous Learning Opportunities
  • Diverse career paths
  • Cross-departmental moves
  • Innovative learning platforms
  • Seminars
  • Leadership training
  • Tuition reimbursement programs
  • Comprehensive Benefits Package
  • Medical
  • Mental health
  • Parental leave
  • Retirement savings
  • Discounts on lease vehicles
  • Employee Lease Program
  • Vehicle Purchase Program (VPP)
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