Senior Training Specialist

Global Lending ServicesGreenville, SC
Onsite

About The Position

The Senior Training Specialist executes the company’s Learning & Development strategy by partnering with senior leaders and key stakeholders to identify organizational learning needs, design and deliver effective programs, and evaluate program outcomes. This role also leads a team of Training Specialists across job levels.

Requirements

  • Bachelor’s degree in business, human resources development or a related field required. In lieu of a bachelor’s degree, Minimum five years’ progressive experience in training facilitation and/or operations management required.
  • Exemplary presentation design and delivery skills.
  • Strong collaboration skills and ability to coordinate effectively with others.
  • Strong interpersonal communication skills and ability to interact with employees at all levels.
  • Strong supervisory, management, and leadership skills.
  • Familiarity with basic project management principles.
  • Exceptional interpersonal skills, including tact, influence, negotiation, sound judgment, confidentiality, and effective interaction across all organizational levels.
  • Excellent organizational skills, attention to detail, and ability to manage multiple competing priorities.
  • Self-motivated and able to take initiative, identify needs, recommend improvements, implement solutions, and evaluate results.
  • Excellent consulting, client management, and business literacy skills, with understanding of corporate and business unit challenges.
  • Proficient with standard business applications, including Microsoft Office, and able to quickly learn new systems as needed.

Nice To Haves

  • Demonstrated proficiency in instructional design, adult-learning principles, and training best practices strongly preferred.

Responsibilities

  • Consult with stakeholders to align learning and development programs with corporate objectives.
  • Design clean, impactful learning content and presentations with strong visual quality.
  • Develop high-quality, objective-based learning content that is interactive, engaging, timely, accurate, targeted, and aligned with program goals.
  • Apply instructional design methodologies, adult-learning principles, technology, tools, and best practices to deliver learning programs and measure effectiveness.
  • Facilitate training as needed to support staffing needs, develop training staff, and maintain strong personal facilitation skills.
  • Evaluate, select, implement, and manage assigned systems and vendor relationships to ensure high-quality service delivery.
  • Supervises Training Specialists, including assigning work, coaching performance, supporting performance reviews, and recommending employment actions as appropriate.
  • Motivate, develop, and coach staff by setting clear performance expectations and maintaining accountability.
  • Manage day-to-day Learning & Development operations, balance workloads, optimize team output, and oversee related administrative activities.
  • Maintain training resources and calendars to support business outcomes, including logistics for learning events such as schedules, travel, and resource planning.
  • Participate in special projects as needed.
  • Perform other assignments as required by company needs or management direction.
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