Senior Total Rewards Analyst

Federal Reserve Bank of Philadelphia•Dallas, TX

10d•Onsite

About The Position

The Senior Total Rewards Analyst serves as a strategic communication specialist and benefits expert, leading the development and execution of comprehensive education and engagement strategies for all total rewards programs. This role supports long-term workforce planning by identifying how benefits and rewards influence attraction, retention, and culture. This role combines deep benefits expertise with strong communication skills to ensure employees at all organizational levels understand and maximize their total rewards packages. As the primary point-of-contact for benefits counseling and the district liaison to the Office of Employee Benefits, the Senior Total Rewards Analyst provides personalized guidance to prospective and current employees, retirees, and executives while creating compelling multi-channel communications that drive benefits awareness and utilization. The position requires an independent, analytical professional who can research and recommend benefit enhancements, manage vendor relationships, coordinate annual enrollment activities, and translate complex benefits information into accessible, engaging content. This senior-level role operates with minimal supervision, leads cross-functional projects, mentors colleagues, and serves as a trusted advisor across the organization, ensuring employees make informed decisions about their health, wellness, and financial security.

Requirements

Bachelor’s degree in human resources, Business Administration, Communications, or related field
5+ years of progressive experience in benefits administration, total rewards, or related HR function
Demonstrated expertise in employee benefits programs including health, retirement, and voluntary benefits
Strong knowledge of benefits compliance and regulations (ERISA, COBRA, ACA, HIPAA, FMLA)
Excellent communication skills with proven ability to translate complex information for diverse audiences
Advanced proficiency in Microsoft Office Suite, particularly Excel for data analysis and PowerPoint for presentations
Experience with HRIS and benefits administration systems
Project management capabilities with demonstrated ability to manage multiple priorities
Applicants must be eligible to work in the U.S and the role is not available for sponsorship.

Nice To Haves

Professional certification such as CEBS (Certified Employee Benefits Specialist), CCP (Certified Compensation Professional), or SHRM-CP/SCP
Experience in higher education or public sector environment
Vendor management and RFP experience
Graphic design or digital communication tools experience (Canva, Adobe Creative Suite)
Data visualization and analytics experience
Change management experience

Responsibilities

Design and implement comprehensive education programs for both System and local total rewards programs.
Develop targeted, persona-based communication strategies for diverse employee populations (early career, frontline, remote, leadership).
Create compelling multi-channel materials using storytelling and change management techniques to drive program awareness and adoption.
Explore innovative communication technologies including AI-enabled tools to enhance engagement and effectiveness.
Serve as primary point-of-contact for employees at all organizational levels, ensuring they understand their total rewards packages and can make informed decisions regarding their health, wellness, and financial security.
Conduct comprehensive new employee benefits orientations, provide personalized consultations to regular employees, retirees, and executives.
Monitor emerging benefits trends and recommends innovations to maintain competitive positioning.
Research, assess, and recommend new local benefits or discontinuation of underperforming programs based on data analysis, ROI evaluation, and employee needs.
Lead procurement and contract processes including RFP participation, vendor management relationships, and compliance oversight for all local benefit programs.
Monitor and analyze participation rates across all total rewards offerings to identify trends and inform targeted education campaigns.
Monitor participation rates and leverage employee feedback to identify trends and inform targeted campaigns.
Apply data analytics to personalize benefits education for varying employee populations.
Provide benefits insights to inform workforce planning and EVP development.
Generate actionable intelligence through traditional and emerging analytical tools.
Lead the development and implementation of comprehensive annual enrollment communication plans, providing clear, timely information to employees regarding benefits options, plan changes, costs, and enrollment deadlines.
Coordinate all enrollment activities including timeline management, materials development, educational sessions, and post-enrollment analysis to ensure a seamless employee experience.