Senior Title Officer (remote)

First American•Usa, PA

5d•Remote

About The Position

First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. The Senior Title Officer will identify issues and work with customers, attorneys, and lenders in an advisory capacity to resolve issues impacting title insurability prior to closing. This role involves communicating with clients and third parties to obtain documentation to clear title related issues such as missing information, incomplete, inaccurate, or contradictory information contained in the title commitment, in accordance with internal and external policies and regulations. The Title Officer may specialize in commercial, industrial, or residential titles or be proficient in all three. In some locations/regions, the Title Officer is a full-service role and may perform search, title examination, and other duties as part of the review and clearing of title.

Requirements

5-7 years title related real estate experience with at least 2 years examining title.
PA title examination experience required, NJ examination experience preferred.
Flexible with the ability to multi-task and work in a fast-paced environment to handle all aspects of title support.
Passion for helping customers while maintaining a professional and positive attitude.
Excellent verbal and written communication with both our internal team and external customers; adapting styles as needed.
Problem solver with strong organizational skills, is detail oriented, and has a natural curiosity with an eagerness to learn and share.
Thrives in contributing to a team working together to deliver beyond customer expectations.
Comfortable guiding and supporting future talent learning the business.
Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies.
High School diploma or equivalent.

Responsibilities

Examines all classes of title searches including difficult title orders such as insurance of commercial leaseholds, trust indentures, contracts, operating agreements, and other highly involved property interests.
Acts in an advisory capacity; decisions regularly involve resolving unique and complex situations.
Reconciles title problems and accepts responsibility for loss claim investigation.
May be team leader for a unit consisting of examiners, searchers or other title staff; may provide input to staff selection, performance feedback.
Analyzes records, such as mortgages, liens, judgments, easements, vital statistics, plat and map books, and property surveys to determine ownership and legal restrictions and to verify legal description of property and completeness of records.
Analyzes the effect of probate, foreclosures, building court cases, and bankruptcy proceedings on title insurance.
Reviews and approves a variety of documentation including deeds, operating agreements, trusts, wills, affidavits of heirships, corporate resolutions, partnership agreements, and state filed Articles of Incorporation and Articles of Organization.
Selects appropriate write-ups for commitments and policies for both standard and extended coverage.
Forms and maintains business partnerships with clientele.
May participate in business development activities to maintain existing clients and acquire new clients and attend customer visits with sales personnel and/or provide formal training/classes.
Uses technical bulletins and other resources to evaluate and resolve problems.
May price commitments, endorsements, policies and guarantees using predetermined schedule of fees and charges.
In some regions/locations, consults with attorneys to review search packages and on matters that require escalation.
May provide underwriting interpretation within established guidelines.