Solana Beach -Senior Teller (Part-Time)

Mission Fed Credit Union•Solana Beach, CA

1d•Onsite

About The Position

The Senior Teller serves as both a teller and platform representative, providing members with comprehensive financial support and guidance. The role involves building member relationships, solving problems, educating members about financial products, and working in a fast-paced environment. This is an on-site, part-time position requiring at least 20 hours per week, including a full workday every Saturday, in San Diego, California. Compensation is $22.00–$23.50 per hour, plus incentives; actual compensation depends on experience, qualifications, skills, internal equity, and other job-related considerations permitted by law. Mission Federal Credit Union describes its culture as guided by integrity, service, commitment, teamwork, trust, and communication. The organization says it invests in its people, supports professional growth, and is connected to the communities it serves. It has served San Diego for more than 60 years and emphasizes helping people achieve financial well-being.

Requirements

High school diploma, GED, or equivalent.
At least 12 months of retail and/or customer service experience, or 6 months of experience in a financial institution or similar industry.
Basic computer proficiency and familiarity with Microsoft Office.
Strong communication and problem-solving skills.

Nice To Haves

Cash handling experience.
Sales or cross-selling experience.
Experience in a retail banking or credit union environment.
Familiarity with Symitar.

Responsibilities

Welcome and engage members with a warm, professional attitude.
Process financial transactions accurately and efficiently, including deposits, withdrawals, transfers, loan payments, wire transfers, official checks, cash advances, and gift cards.
Open new accounts, shares, and credit card accounts.
Conduct needs-based conversations to identify products and services suited to members’ financial goals.
Educate members about digital banking tools and self-service channels.
Follow up with members to ensure satisfaction and identify additional ways to help.
Support branch and individual sales goals through beneficial referrals and cross-selling.
Balance cash drawers and support end-of-day branch balancing activities.
Prepare account-opening and credit card documentation accurately and in compliance with regulatory requirements.
Protect member information and company assets by following security procedures.
Maintain knowledge of products, policies, procedures, and regulatory requirements, including BSA compliance.
Assist team members with research and resolution of balancing discrepancies.
Participate in branch meetings, community events, and sales initiatives.