Solana Beach -Senior Teller (Part-Time)
About The Position
The Senior Teller serves as both a teller and platform representative, providing members with financial support and guidance. The role focuses on building member relationships, processing financial transactions, opening accounts, identifying members’ needs, educating them about products and digital banking, and supporting branch sales goals. It also includes cash balancing, accurate and compliant documentation, safeguarding member information and company assets, and assisting with operational and compliance activities. This is a part-time, on-site position with a minimum of 20 hours per week, including a full workday every Saturday.
Requirements
- High school diploma, GED, or equivalent.
- At least 12 months of retail and/or customer service experience, or at least 6 months of experience in a financial institution or similar industry.
- Basic computer proficiency and familiarity with Microsoft Office.
- Strong communication and problem-solving skills.
Nice To Haves
- Cash handling experience.
- Sales or cross-selling experience.
- Experience in a retail banking or credit union environment.
- Familiarity with Symitar.
Responsibilities
- Welcome and engage members with a warm, professional attitude.
- Accurately and efficiently process deposits, withdrawals, transfers, loan payments, wire transfers, official checks, cash advances, and gift cards.
- Open new accounts, shares, and credit card accounts.
- Conduct needs-based conversations to identify products and services that fit members’ financial goals.
- Educate members about digital banking tools and self-service channels.
- Follow up with members to ensure satisfaction and identify additional ways to help.
- Support branch and individual sales goals through beneficial referrals and cross-selling.
- Balance cash drawers and support end-of-day branch balancing activities.
- Prepare account-opening and credit card documentation accurately and in compliance with regulatory requirements.
- Protect member information and company assets by following security procedures.
- Maintain knowledge of products, policies, procedures, and regulatory requirements, including BSA compliance.
- Assist team members with research and resolution of balancing discrepancies.
- Participate in branch meetings, community events, and sales initiatives.
Benefits
- 18 days of PTO during the first year.
- 12 paid holidays annually.
- Full 6% 401(k) match.
- Comprehensive medical, dental, and vision coverage.
- Life insurance and additional voluntary benefits.
- Employee wellness resources, including an on-site gym.
- Career development opportunities.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
