Senior Telecommunications OPS Specialist

Valiant Integrated Services • Herndon, VA

1h • Onsite

About The Position

Valiant is looking for a Senior Telecommunications OPS Specialist to join their night shift team. This role involves providing satellite voice/data, landline, telephone, secure and non-secure voice troubleshooting and support to the Sponsor and various government agencies. The specialist will support an Operations Center environment with a focus on incident and event management, and will be responsible for operations, technical, and security support for 24-hour Crisis Communications. Duties include operating, maintaining, monitoring, and troubleshooting various communications equipment such as routers, switches, servers, leased lines, cryptographic, and UHF equipment. The role also involves developing and maintaining network and system monitoring tools, using data analytics and data science for situational awareness and predictive monitoring, maintaining high-speed data links, and occasionally providing VIP communications support.

Requirements

• TS/SCI with Poly clearance.
• BA/BS or Technical Experience.
• 4+ years of UHF radio and Customer communications/Field experience.
• Experience providing support on a 24/7 rotational basis in all areas of the telecommunications spectrum.
• Knowledge of operations, technical and security of a 24/7 Crisis Communications Facility.
• Knowledge of telecommunications software/hardware and monitoring systems.
• Familiarity with various communications equipment to include switches, routers, servers, STE, IDNX, leased line, cryptographic and UHF radio equipment.
• Ability to maintain integrity of multiple high-speed data links.
• Experience providing VIP communications support to senior government officials.
• Ability to handle multiple tasks during emergency situations.

Nice To Haves

• Systems Operations Center / Network Operations Center experience.
• Functional experience working with network and data analytics tools such as SPLUNK, Riverbed, StealthWatch, Network Node Manager and HP OpenView.
• Data Science technology, strategies, methods and applications.
• Incident and event management experience.
• Rotational schedule experience.
• Familiarity with Agency Communications Protocols.
• Ability to travel internationally / Experience traveling OCONUS.
• Experience supporting executive-level Staff Officers.

Responsibilities

• Provide satellite voice/data, landline, telephone, secure and non-secure voice troubleshooting/support to the Sponsor and various government agencies.
• Supports an Operations Center environment with a focus on incident and event management.
• Responsible for operations, technical and security support for 24-hour Crisis Communications.
• Operate, maintain, monitor and troubleshoot/isolate fault in various communications equipment including; routers, switches, servers, leased line, cryptographic and UHF equipment.
• Develop and maintain network and system monitoring tools for global communications equities.
• Use data analytics and data science tools to innovate best practices for situational awareness and predictive monitoring of globally deployed systems.
• Maintain integrity of multiple high speed data links.
• On occasion, provide VIP communications support to senior government officials.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree