Senior Technology Strategist

Western Governors University•Salt Lake City, UT

3d•$109,900 - $170,400

About The Position

The Senior Strategist enhances the educational experience for students and stakeholders by leading strategic initiatives to improve existing solutions and processes, fostering collaboration across teams, and driving continuous improvement in program offerings. The role analyzes current approaches, develops strategies and actionable plans aligned with organizational priorities, and uses data to guide decisions and assess outcomes. It works with academic departments, technology, operations, student services, and senior leaders to implement initiatives, manage change, and align teams around program experience goals. The position requires occasional travel of up to 20%, including attendance at designated company summits, typically one to two per year. Additional business-related travel may include conferences and visits to company locations. This is a full-time, regular position classified for 40 standard weekly hours.

Requirements

Bachelor’s degree in Business Administration, Education, or a related field.
At least 5 years of experience in strategic planning, program management, or a related field within higher education or a similar industry.
Experience leading strategic initiatives and driving positive change within complex organizations.
Experience developing and refining educational programs, courses, and curricula in higher education.
Experience with online learning platforms, learning management systems (LMS), and educational technologies used in online and hybrid learning environments.
In-depth understanding of higher education trends, challenges, and opportunities.
Strong strategic thinking and problem-solving abilities.
Excellent leadership and team management skills.
Proficiency in data analysis and interpretation, including use of relevant software tools.
Advanced project management skills and experience managing complex projects from initiation to completion.
Effective verbal and written communication skills, including the ability to explain complex information clearly and concisely.
Strong interpersonal skills and ability to build collaborative relationships across departments and with external partners.
Familiarity with change management principles and methodologies.
Ability to adapt to changing priorities and work effectively in a fast-paced environment.
Understanding of accreditation standards, regulatory requirements, and industry best practices related to program development and institutional compliance.
Ability to design and assess curriculum effectiveness, learning outcomes, and student engagement strategies, particularly in competency-based education.
Knowledge of adult learning theories and principles, including instructional design methodologies for adult learners in diverse academic settings.
Ability to collaborate with academic departments, faculty, subject matter experts, and instructional designers to develop and deliver educational programs.
Ability to coordinate cross-functional teams, manage project timelines, and ensure alignment with departmental goals.
Ability to use data to inform program development, assess efficacy, and identify areas for improvement.
Willingness to explore innovative program development approaches, incorporate emerging technologies, and adapt to higher education trends and student needs.
Able to travel occasionally, up to 20%, including attendance at designated company summits; additional business travel may be assigned as needed.

Nice To Haves

Master’s degree in Business Administration, Education, or a related field.
Experience leading cross-functional teams and fostering collaboration across departments.
Experience with change management methodologies such as ADKAR or Kotter’s 8-Step Model.
Familiarity with Lean Six Sigma or other continuous improvement methodologies.
Experience working in a diverse and inclusive environment and promoting equity and access in education.
Track record of implementing strategic initiatives that produce measurable outcomes and impact.

Responsibilities

Identify areas for improvement in solutions and processes related to program experience, and develop plans to address gaps.
Analyze current solutions and processes to identify inefficiencies and opportunities for optimization.
Design strategies aligned with organizational goals and priorities to improve program experience.
Develop actionable initiatives with defined goals, timelines, and accountability measures.
Collaborate with academic departments, technology, operations, and student services to implement strategic initiatives.
Use data and analytics to inform decisions and measure initiative impact on program experience.
Lead change management, including stakeholder engagement, communication, and training.
Foster continuous improvement, innovation, and best practices within the Program Experience Solutions team and across the organization.
Lead the development and execution of strategic plans and projects to enhance program experience and achieve organizational objectives.
Work with senior leaders across partner teams to align priorities, share best practices, and support collective success.
Promote collaboration and alignment across partner teams.
Perform other job-related duties as assigned.