About The Position

Luminate Bank is seeking a Senior Technology Project Manager to own bank technology projects from idea through go-live. This hands-on leadership role sets project plans, assigns work, leads core and digital banking vendors, and ensures projects are delivered on time and within scope. The manager translates business needs into requirements for Jack Henry and other core banking system providers, recommends technical solutions, and partners with Engineering when vendor capabilities need to be supplemented by proprietary applications or AI agents built on vendor APIs. The role leads projects through intake, scoping, planning, execution, testing, launch, and post-launch review; manages vendor implementations, upgrades, and conversions; and coordinates business stakeholders, technology teams, and vendors. It also supports business analysis, technical recommendations, delivery-process improvements, audit-ready documentation, AI-enabled productivity tools, and coordination during high-priority incidents or critical releases.

Requirements

  • At least 5 years of project management experience in banking or financial services technology, including leading third-party vendor implementations through go-live.
  • Hands-on experience with core banking systems.
  • Working knowledge of bank operations and products, including deposits, lending, payments, digital banking, and related compliance such as BSA/AML, Reg E, and vendor risk.
  • Demonstrated ability to set scope, prevent scope creep, and deliver on schedule.
  • Strong business analysis skills, including discovery, process mapping, requirements development, and UAT.
  • Technical fluency sufficient to discuss APIs, integrations, data flows, and system configuration with vendors and engineers.
  • Confident, proactive leadership skills, including assigning work, following up, and holding peers, business leaders, and vendors accountable.
  • Clear written and verbal communication skills with executives, business users, and technical teams.
  • Bachelor’s degree in Business, Information Systems, Finance, or a related field is preferred; equivalent professional experience in banking technology or technology project leadership will be considered.

Nice To Haves

  • Experience with Jack Henry (SilverLake) and MANTL.
  • Experience with core conversions, digital banking, or loan origination system (LOS) implementations.
  • Experience with Agile delivery and tools such as Azure DevOps, SharePoint, Jira, or GitHub Projects.
  • Exposure to data platforms, automation, or AI agent use cases in banking.
  • PMP, PMI-ACP, CBAP, or equivalent certification.

Responsibilities

  • Lead bank technology projects end to end, from intake and scoping through execution, testing, go-live, and post-launch review.
  • Build and maintain project plans with tasks, owners, dates, and dependencies; assign work across business, technology, and vendor teams.
  • Run kickoffs, working sessions, and status meetings; publish weekly status, risks, and decisions.
  • Hold stakeholders and vendors accountable for commitments and escalate risks early with a recommended path forward.
  • Manage multiple concurrent projects and develop plans to unblock stalled work.
  • Define scope, success criteria, and out-of-scope items; obtain business sign-off before work begins.
  • Operate a formal change-request process and assess the time, cost, and risk impacts of proposed changes.
  • Break large initiatives into phased deliveries that provide value to users sooner.
  • Manage implementations, upgrades, and conversions with Jack Henry and other core, digital banking, payments, and fintech providers.
  • Review statements of work and vendor project plans with Vendor Management; own the bank-side plan and hold vendors to theirs.
  • Coordinate user acceptance testing, cutover planning, training, and go-live readiness.
  • Lead discovery with business owners and document current-state and future-state processes and requirements.
  • Write functional and technical requirements for vendors and translate vendor responses for business stakeholders.
  • Evaluate configure, buy, or build options and recommend solutions with trade-offs, cost, and risk.
  • Partner with Engineering on integrations, proprietary applications, and AI agents using vendor APIs; define requirements, acceptance criteria, and priorities while Engineering builds.
  • Clarify stakeholder roles, decision owners, and deadlines for each project.
  • Follow and help improve SDLC, documentation standards, change management, release planning, intake, and capacity planning.
  • Keep project documentation, requirements, and decisions current and audit-ready.
  • Identify and champion AI-enabled tools to accelerate requirements, ticket writing, and project management.
  • Provide hands-on coordination during high-priority incidents or critical release events affecting bank systems.

Benefits

  • Competitive compensation commensurate with experience and demonstrated ability.
  • Health insurance with pre-tax HSA and FSA accounts.
  • Dental insurance.
  • Vision insurance.
  • Life and AD&D insurance, plus additional voluntary benefit options.
  • 401(k) with robust company match.
  • Flexible PTO program.
  • Earned Sick & Safe Time (ESST).
  • Opportunity to drive technology transformation at the Midwest’s fastest-growing lender.
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